Walmart Supercenter 11701 Metcalf Avenue, Overland Park, KS 66210

"My issue is more with management/corporate than the employees. First, management. Every other time I go in here looking for something specific, the app will say it’s in stock or in a certain location, and things are either out of stock or mis-shelved! I wish I was being dramatic or over exaggerating, but it’s a 50/50 chance what I’m looking for isn’t there! Corporate…I’m sure no one from corporate reads these reviews but…This Walmart is in DESPERATE need of a facelift. It feels dingy and run down. Maybe some sky lights would help? Some new flooring and a fresh coat of paint would go A LONG way. Last thing, I put this at two stars cos I feel bad for the employees. This is no knock on them! Anytime I’ve had to ask where something is or interacted with someone at checkout they’re nice and helpful."

"The employees at this location are far more customer oriented. They are aware of where the products are located. This is a plus for me. The store at 133 rd st has employees that don't assist when you ask them for help. They simply say that they don't know. Therefore, they don't care."

"Visited this Walmart during a trip to the Kansas City area and it was not bad. The store was clean and well organized. It was easy to get in and out of and had everything I needed. The typical amenities were available like self-checkout, among other things. Overall not a bad store."

"I made an online order with $350 worth of food and home products because i’m staying at a hotel and have no transportation. I also left a nice wealthy tip but for some reason i’m getting notifications that I need to substitute but then there would be things like the candle lighter I ordered was unavailable so the X it out as a whole. I proceed to text my shopper can you pick up any lighter and get no reply. It like the worker is being lazy not even trying and I spent a lot of money for nothing to be found or substituted. So I call the walmart online order department they don’t pick up so I called the store. A lady picks and I say Hi I made a online order and before I could say anything else about how they aren’t picking up she rushes me off and says she putting me to the other line for online orders it rang for well over 5 minutes repeatedly and I hang up and call the store again No pick up. Workers need to stop being lazy and do their job. I spent my hard earned money and was generous enough for a great tip and can’t even get a good experience. I would’ve doordashed groceries instead. Even look at the bagging just careless. If I could’ve took my tip back I would’ve and I understand why people don’t tip. Also he went by the name of Adrian."

"Super Center I always go here for groceries, cosmetics, etc. They have fresh items. Friendly and helpful staff. The store is busy all day. Parking is little bit tough because of the crowd. Near-by stores Best buy Dollar tree Whole foods"