King's Chef Buffet

"I've been to King Chef several times over the last 10 years and its been a good experience. Lately there have been some communication issues. If I ask for UN-sweet tea, no matter who the host is, they always hear sweet tea. They move so quickly I don't usually bother to correct them. But today I chose to make sure I got what I specifically asked for. Not everyone can carelessly drink sugary drinks, and I've wanted to be more conscious of that. On this day 03/08/2024 Approx. 1:30 pm The woman who was the host was very rude with me. I've chosen not to complain to the manager because I've worked customer service and we all have bad days. However, I've mostly strived for kindness in my work. This person gave me attitude for making sure my drink was correct. I've been run over my whole life and I was not going to take her attitude. What was supposed to be a pleasant meal with my partner was soured by the initial interaction with this host. Here's what happened. We arrived and waited at the front for 2-3 mins. It was somewhat busy but a short line. When it was our turn, she asked for our drinks, as they usually do. I had my partner go ahead and ask about the tea because I have anxiety and I'd been misunderstood several times. I think she explained something about the sweet tea being out anyway but she said it quickly and just as quickly turned. She basically ran away from us as she led us to our seats. I had to call out to get so I could clarify that she had our correct order. The rudest things she said to me were "we couldn't have given you sweet tea because we're out. Next time tell the waitress." EXCUSE ME?! YOU TOOK OUR DRINK ORDER. I thought this was YOUR JOB. Why not slow down to start with so there's no confusion? And WHY make things more difficult for your waitress when we could resolve this right here right now? You initially took our drink order didn't you? Someone thinks she's better than her coworkers because she's the host. She then continued to lead us to a table while I struggled to keep my cool, complaining to my partner. Before complaining to my partner, I had given a response to her rudeness as she TURNED HER BACK to me. She had the nerve to ask what I was saying after ignoring my response to her rudeness. I told her "I was talking to him not you." I then excused myself to the restroom. Luckily we didn't have to deal with her at all for the rest of our meal. She seemed to be gone when we left. While I've never had such a bad experience with king chef as I did today, it definitely affected my already lowered opinion of the restaurant. They move too fast, they don't actually listen to you, and (another thing that happened today) the cooks stand over you watching you fill your plate so they can take the empty food tray. Actually, they do listen to you. But only once your seated and eating. I've caught the waitresses staring at several times, thinking I can't tell out of the corner of my eye that they quickly turned their head as I looked in their direction. Or even when I look at them, they continue to boldly stare. Overall, it is what it is. I put up with king chef because it's not actually bad. As someone else stated, they do start hovering and give you the check after two plates. They don't want you to hang around. That said, the food is decent and especially if you're with people you love, it's a great experience. They are very attentive to refilling your drinks but leave you alone. Which I enjoy because of my anxiety. I recommend they improve their drink selection. Lemonade would be nice. I've definitely had soda when I'd rather not just so I wouldn't be a bother. We're planning to visit other buffets in the area instead of king chef. FOR THE RECORD, I had politely explained my concerns to the host. I didn't become upset with her until she was rude and turned her back on me."

"It's a nice place but has gone downhill in the past few years. Typical buffet, there is a decent amount of options, rice, lo mein noodles, the General Tso chicken is ok, the chicken is a little on the chewy side, but it has been sitting under a hot lamp so not much more to expect. Kids love the sushi bar. A once in a blue moon experience. Service with a smile, but nothing special."

"Reading the complaints from other reviewers, I had none of the same issue. I was greeted when I walked in, sat at a table, my drink was delivered. Thats it. It’s a self-serve buffet. I’m not sure what kind of service is expected. Bathrooms were fine. Not fancy, but clean. I am not a food critic, but everything I ate (and I tried a small amount of almost everything) was fantastic. I do not care for sushi, so did not have any to review. My lunch was $14.99. For an all you can eat buffet, I’d say that was reasonable."

"Stopped at this place on a road trip. I have to say it is the worst Chinese buffet I have ever tried. The meat in the dumplings is very bad quality, tasted funny. All the chicken fried with batter is tough to chew on. Overall poor quality of food, supper greasy, and way sweeter than most other Chinese restaurants. Very limited selection. Way over-priced."

"The food was hot. I love how they had their fried chicken covered. It made the chicken juicy. Sushi is amazing lots of sauces to choose from. Buffet has many many choices. Very full of people which was a great sign at 8pm on a Saturday. The food was very flavorful and tasty. Lost a star because the bathrooms are horrendous horrible and so very disgusting. This place is huge and the bathrooms were 3 Stalls and all dirty the floors were flooded from a leaky toilet and all three were out of toilet paper. . Huge setback on such a nice restaurant."