Maaco Auto Body Shop & Painting 8916 Troost Avenue, Kansas City, MO 64131

"I had a really good experience with this Maaco. I had pulled too far into a parking spot with a steep hill in front of it and wound up tearing my front bumper off. When I went to Maaco, they took a lot of pictures of my bumper to make sure that they would be able to give me an accurate estimate. During my bumper repair, they kept me informed of the things that they found along the way. Even telling me that they found a rusted bolt on my transmission mount and replaced and tightened it because it was the right thing to do. I would definitely recommend this place to anyone that needs body repair done for their vehicle"

"We are a local business that had one of our vehicles stolen and damaged so much that no other shop felt comfortable even quoting it. Maaco on Troost took on the job and made this vehicle beautiful again. Thank you to the guys at Maaco for all your hard work and quality prompt service. We greatly appreciate you."

"Now that I've had my truck back for a month, I can see the horrible job these guys did. I thought that since these guys paint for a business nationwide, that I would at least get a decent paint job. My truck looks like two different paint jobs on the same truck! Highly buffed areas are cracking and other areas not buffed. They forgot to put the antenna back on, they painted the tailgate lock! What a horrible experience and their response to these feedbacks are automated and go dierctly back to the people who did the shabby work. I am seriously considering legal action due to extra cost I paid for best paint job!"

"First paint job completed in 2 weeks with several bad spots. Told to come back in 3 weeks for corrections to be completed. Did so. They kept my truck for additional 2 months with excuses after excuses for why they couldn't get it done. Told it's being sanded and waiting on paint. A month later went to check on it and it was still untouched, not even sanded. After multiple calls I decided to just go get my truck and was told it's in paint line. I understand they have to make money but I paid without quibble and they kept putting me at the back of the line. After threatening to take it and sue, they completed it the next week, with some blemishes uncorrected. I expected better from Maaco!"

"Don’t take your vehicle here if you intend to actually get it back. My dealership has a contract with them for body work and they had my car so long I spend hundreds in car rentals, lost my 2nd job and ended up having to get a new car and still had to pay my deductible!!! I’m a single mother of 3 kids and this was the worst 6 weeks of my life, I was told every week it would be ready the following week for 6 whole weeks, I was given the run around. I finally went to check on my car during a pop up visit on a Wednesday and found my car still in pieces and that they “ still needed parts” , while I was told on the phone the day before that it be ready by that Friday. The general manager wouldn’t even come out to talk to me when he was the once insuring me it would be done. This place is terrible 0/10 do not recommend"