CVS 930 North Belt Highway, Saint Joseph, MO 64506

"Just wanted to give a huge shout out to everyone at this pharmacy. My father was passing through town and needed his medication asap and everyone went above and beyond to help him. So I just wanted to thank you and that you are appreciated!!!!"

"If I could give them 10 I would if I could add 10 more I would pay to put them on there myself when I walk in they see me at my worst, but still greet me with a smile and make me feel my best!"

"2 months ago I transferred to CVS on Fredrick and it was hard as I loved the other pharmacy but they weren’t 24 hrs. I was joyfully surprised at the effort the employees put in. One pharmacist has went above and beyond to help me on 2 separate occasions. I hope you know that the pharmacist Julie Trapp is a great asset to the company!!! Her efforts to help me above and beyond has now made me comfortable with the switch!!! Thank You Julie Trapp and the rest of the staff"

"I would never get a covid test done here they won't give you your results they say that you need to go to the web site that never works. They keep telling us they don't have the test results and this is day number 5 on a 1 to 3 day test everyone else had their test elsewhere and got our results back the same day for the same test. We called and they were so rude and said my wife should have known the results and quarantine without getting the results from them. So they also were paid for this test by the insurance company which I have called and told them not to pay this bill and explained to them the problem. So please don't go to the minute clinic at cvs even if it's to treat a dog that you don't like. The are just stealing your money. The dr said the test results are to old to receive the treatment will need to take another test with newer results."

"I drove all the way up from Platte City because I needed a COVID test asap, and none of the locations near my work had any openings. Went online and scheduled a test at this CVS location and watched their video on how simple and quick the test is (you swab your nasal passages yourself, seal the swab in a pouch, then drop the pouch in a drop box). I took off work for a couple hours, drove all the way to St. Joseph, arrived a few minutes early and got in line at the drive-thru, as directed. The line of four cars ahead of me in the drive-thru did not move for 20 minutes, so I called them to see what was going on. I was put on hold for 10 minutes, and the line of cars still had not moved at all. It had been over 30 minutes. Finally a woman (Nicky or Mickey?) answered my call and I asked her what was going on. She told me they were having problems processing the insurance information of the person at the window. I said, "Why don't you have them pull forward and let the rest of us go while you're processing their insurance information, instead of making the rest of us wait for 30 minutes?" She said they need to have the person present while processing their insurance. I said, "Then have them pull around to the back of the line." She did not respond. Since the employees at this location obviously don't have even basic problem-solving skills, and because I had to get back to work, I canceled my appointment and left. I can't imagine how long the other people in line must have waited. VERY POOR CUSTOMER SERVICE!!"