McMinnville Vision Clinic

"If I could give 0 stars, I would. Long story short: Stay Away from this place to save yourself from trouble. This place wasted me about $1000 cash out of my pocket, and I got nothing works from here besides headaches. If you have a little time to read more, here is my story: I moved to McMinnville back in 2020 September, and my contacts lens prescription was about to expire, so I was desperate looking for a doctor to renew it. I called around and found this place has the soonest appointment time available. Then, here starts my nightmare... I walked into the office, handed my old prescription to the doctor, and said it only needed to be renewed with a tiny adjustment on the numbers. After completing the test, he handed me a prescription with entirely different numbers, which I did not believe could be mine. Then he told me to trust him because he is a doctor. Since this doctor looked very experienced(old), I respected him and trusted him as he told me to, and I even ordered a pair of glasses. However, after putting on the glasses, I got sick with headaches and vomiting. I called the doctor, and he told me to wear it longer for my eyes to adapt to this new prescription. I wore for another three days, still sick and couldn't go to work, called the doctor again, made an appointment again, and hoped he could fix the problem. He did not! He said nothing was wrong with the prescription and referred me to a retina doctor to check my retina. I am only 25 years old. I do not believe I have a retina problem, so I did not go. Then I switched to another optometrist, and everything worked perfectly. What's more ridiculous? I got billed $300 three months later for my last visit, which I wished the doctor to fix my prescription, but he did nothing besides referring me to a retina doctor. I tried to argue this bill with the manager, but she was just a totally *nice girl* so I didn't wanna waste my time anymore I just paid it, that's all."

"Fraud alert--very suspicious that if they see that you have good insurance, be ready to return multiple times "not being charged." If you choose to risk it, pay attention to how you feel in the exam room. Zero stars. I have only taken time to do Google or Yelp reviews twice, and never negative! I've had plenty of negative experiences at businesses, but who hasn't? We do our best to leave others better than we found them, that's life. After 3 returns and their optometrist requesting a 4th visit to "try a better prescription in different contacts" this clinic and its optometrist still fail to get the prescription/fit correct. This is ridiculous, bogus, and unprofessional (I won't go into detail about how this clinic's optometrist complained to my wife on her initial visit about masks, anti-vax, while attempting to make small talk about politics and asked her stance on current controversial political topics). We can shrug that off as all part of being a human being in this political climate. What there is no excuse for is not getting the prescription right the first time, let alone the second time, and even more pitiful the third time. They wanted to make a 4th appointment because "Doctor is very particular about the fit and comfort of the contacts he gives his patients." How do I give zero stars? We called our insurance provider, our HR department, and are following up with a report to both. We have switched to McMinnville Eye Clinic who come highly recommended by close friends of ours. Read Kristi C.'s review on Yelp from 11/13/2019--and here on Google reviews there's a review where the optometrist Gary Crowell slapped a 6-year-old's hand after they touched a piece of equipment during an exam. Our annual insurance coverage for vision exams and hardware is 92% spent up just from this clinic and we've got nothing to show after 3 visits."

"We weren’t very thrilled with our family experience. My glasses weren’t a good prescription, my right lense is blurry. Plus they were shaded so dark I had to keep using my old glasses. The doctor seemed impatient when switching the lenses and I had to tell him which one I could see better in, making me choose toooo quickly, my glasses are terrible. I wouldn’t return. Plus my bill was very high! I never had to pay so much for a cheaply framed glass prescription. I will say the lady that did the pre- tests was wonderful.The front desk staff are nice. My daughter can’t use her glasses either, she had to go to “therapy” that seemed futile. Very time consuming. She said it didn’t help her at all. Very poor experience for our family. We didn’t ever return to this clinic."

"I walk using a walker so the first thing I notice is how heavy or lite the door is and McMinnville Vision Clinics door was lite so kudos for them for being handicap friendly. I walked through their door and into the building. Their shop is really small but there's enough room to sit down comfortably and so I did. I was greeted by the man who works on glasses and I said hi in return. I needed to have a screw tightened in my glasses frame. I took off my glasses and showed him where the screw was loose. He took my glasses in the back room and when he came back with them he said all done and he handed my glasses back to me. I asked how much do I owe you and he said nothing it was just a little screw tightening. I said thank you and left the building. If you find yourself in McMinnville Oregon and need your glasses worked on then stop off at McMinnville Vision Clinic, they'll do you right!"