Edgewater Inn Coos Bay

"The motel/hotel/inn is being remodel as of February 2024. We got a newly remodeled room. Still missing a couple fixtures. It's near Safeway and Fred Meyer and 101 and restaurants so you could walk if you are so inclined. No breakfast just coffee bar."

"Letting everyone know as former employee in the maintenance department you are getting swindled on the services that you will get provided compared to what is listed. The hot tub doesn't exist here at this hotel and nor will it in the future. The pool has several issues wrong with it and is not cleaned or sanitized after use. The filters aren't cleaned or maintained as well which leads to the pool being shut down quite frequently. There is a massive sewer leak on the first floor outside between rooms 117-102 and is unsanitary and unhealthy to where numerous guests have complained about the foul odor and exposure to human feces. This place takes shortcuts to "repair" this issue and still within 2 months of this being an issue have not made the proper repairs to fix a obvious health hazard to the guests. The management here is ran by 2 women that have a drug and alcohol dependency issue and it reflects on how the place is ran and operated as a whole. Housekeeping here does a really good job and the ladies work hard but their pay doesn't reflect the work they put in which is sad. This is mostly due to the greedy attitudes of the 2 managers that think they deserve to pocket extra money when they can't even bring this hotel up to par when the actual owner invested $10million into this place for renovations that aren't up to code or standard for a choice hotel. With this being said please do yourself a favor and spend your money elsewhere. There are plenty of other hotels in the area that provide better services, better accommodations, and a better overall experience."

"The outside of the Inn isn’t anything special but the interiors are nice. The service people were all noteworthy nice and helpful. Our rooms were nice. They smelled good. The curtains blocked out the light. We had a refrigerator. The showers are nice. The sink is outside the the toilet/ bathroom which is always key. We didn’t take advantages of any amenities. I saw a post about noise/thin walls but we had zero issues. Oh, there’s a Safeway right across the street which is super convenient."

"Stayed 2 nights on 1st floor in remodeled room. Positives- Front desk staff were friendly and very helpful to local sites. Room was super clean, beds were comfortable, and view was beautiful. Negatives- walls are thin. Could hear people next door talking and watching their television. Also, could hear people walking in their rooms upstairs and out front door; had to keep a/c fan on high all night to drown out the sounds."

"Overall, it's a beautiful location, the building is decent, and the rooms are clean. However, this is the second time I've stayed here, and honestly, the service is not great. The guy who checked us in was friendly but inproficent at best. We had a paid reservation, which they somehow had the wrong card information for, so the guy told us our card was declined. It took about 10 minutes for my husband and I to figure out what the motel had done wrong. They hadn't updated the card information in the computer, despite us filling out their paperwork and emailing it back per their instructions. The guy even admitted the motel had made a mistake, which i do appreciate him taking responsibility for. He also apologized, but at that point, we had already been put out. Then this guy tells us to park in the far end of the parking lot because it's closer to our room and to use the door at the end of the hallway that is open till 7 pm. When we got to this door, carring our luggage, it was locked ( it was 3:30 pm), so we got to carry all our luggage across the parking lot to the main door and through the length of the hotel. At least the guy apologized again, but again, the apology did not do anything for the inconvenience. The shower poses a safety hazard, there is no anti slip mat or stickers in our tub/ shower, and there is only one safety bar that is only accessible to enter/ leave shower. Also, the shower curtain was insufficient and allowed water to go all over the floor. So do be careful if you must shower here or bring your own safety mat. The last thing I have to report is at 6 am an alarm went off in my room. There is nothing that obviously displays that the alarm is set, and since I have not used this type of alarm, I didn't even know how to shut it off. I hadn't planned on getting up that early, so I was not happy. I asked the guy( different than.the night before) at the front desk if he knew why we had an alarm go off, he says it's not the hotels responsibility to set the alarms, and said he didn't appreciate my attitude. I told him I didn't appreciate being woke up, and maybe they should have their maids check the alarms when they clean the rooms. He said sorry like it was a question. I just left because he obviously didn't care. So if you choose to stay here, unplug the alarm because the hotel assumes no responsibility for making sure it's not set. Overall, I would NOT recommend staying here. I value customer service and would prefer to give my business to a motel that does as well."