Dairy Queen Grill & Chill

"Friendly, great customer service, food is hot and not slopped together. Each time I come in I get great service all the way around. Thank you."

"Entire order for 3 made wrong staff was rude and gave is the cold shoulder rather than fixing the error. If you have food allergies don’t eat here, they don’t care."

"Fighting fires and couldnt take the camp food after 28 days on fire. They were understandable and made sure my food was prepared properly and looking like the photographs. Service was great, management was very nice, and though they didn’t give me a discount, (probably cause I don’t ask), they made me feel good about myself. Freshest fries hit the spot and the food was delicious. Place was a little bit disorganized but I would t say dirty. Over all a good time. And the sweetest staff."

"I hate to leave negative reviews, and I will note that the younger folks who work here, although slow and disorganized at times, are doing their very best, and deserve 5 stars. I would come here every day after work and purchase a large cocoa fudge shake with banana, it would always come out to about 4.90something. There is an older woman who works at the location, I'm not trying to be rude but she's the only one there that fits the description, as everyone else working there is in their late teens - twenties. She was never directly rude to me, but always came across as cold and unfriendly. A friend of mine, who previously managed a different Dairy Queen in Eugene rode along with me and was overcharged while she was working. My friend disputed the charge, and was understandably critical of this lady's attitude and poor customer service. Ever since this occurred, any time this particular lady takes my order, I am being charged 5.50something, I figured, whatever, inflation, and just continued to pay the upcharge, for weeks... Today when I ordered the exact thing I always order literally EVERY day, she told me it would be 6.50something. I asked her why it cost so much today, and she insisted that the amount is correct, and told me she is charging me for the banana and three pumps of fudge. I told her that's wrong, and I won't be paying that. Call me crazy, but I have a consistent, recognizable order, and I believe she is intentionally overcharging me after my friend gave her honest feedback about her poor customer service. It would be nice if someone from corporate could contact me about this. I can provide endless screenshots of my bank statement which prove the ever increasing charge of my daily milkshake. I would also like this matter to be promptly resolved so I may continue to purchase my daily milkshake at this location, at a consistent and reasonable price."

"A surprisingly fresh and clean interior. Looks to be recently remodeled inside. Friendly staff and quick service. They have ample seating and parking. Good job DQ! Oh, and the food was tasty too! The funny thing was that they charged me $7.05 for the $7 meal. Upon asking them why, I was informed that my request for extra pickles had cost me the extra 5¢. I found it annoying that they hadn't informed me and humerous that it was only 5¢."