audioworx

"Would definitely recommend. Very friendly great communication. Amazing work. I got my windows tinted. I will definitely be going back if I need anything else. Thanks Eli and staff......."

"Took our car in to have a stereo system installed and Eli did a phenomenal job! He even pointed out a potential problem with a door hinge that we didn't know about, something a lot of places wouldn't do. Great service at a fair price; I would highly recommend Eli and Audioworx to anyone, any day!"

"I knew the owner from when he worked at The Stereo Store.....should've known what I was getting into after that experience, but still gave the benefit of the doubt. Brought my car to Audioworx to have my sound system completed (speaker/crossover install, amp installation). When I dropped my car off, I was told not to worry about the items in the car....BAD mistake! I returned to see my cigarette lighter cover broken off (of course I was told, "It was like that already"). I get home and realize my Sol Republic headphones are missing from my trunk. I was lied to about replacing the broken piece in the car and not one word about my headphones being stolen (other than, "No one here would do something like that"). He never called to give me updates on the piece he said he ordered...I had to continue chasing him down just to get a response. One time I was told the part was ordered from the dealer and it's just taking awhile to get the part in. Next time I was told he called the dealer and the piece was too much for him to pay, so he'd get it from the junk yard. Yeah....I'm still waiting on that piece. I will never recommend this shop to anyone. The absolute WORST customer service and business dealings I've had in a long time. Furthermore, a small claims court suit is being pursued for the reimbursement of my headphones and the piece broken off in my car."

"The work Eli did was good. I prepaid a couple hundred dollars in advance for some speakers to be installed. He ordered them and told me he was going to call me as soon as they came in. I waited quite awhile before calling to see what was going on. He said they had come in. (He was supposed to call me when they got there) He said that he would try and shuffle some scheduling things to get me in as soon as possible. Again, he said he would call me. A week and a half later still no call. I drove by his shop and saw that he was there so I called him up. Mind you, when we started the project, my goal was to have the bulk of the work done by Christmas and that is why I prepaid for stuff to get done in hopes of getting things expedited. The day before Christmas eve I called Eli and said, "So is this going to be done before the holidays?" Enthusiastically he said yes. He needed to move an install that wasn't urgent and then he would call me back. Redemption! I called into work and took the rest of the day off, took off to get to the shop asap so he could get to it. I get to the shop and there is nobody there. Well hey, no big deal, I got time to spare, I just took the rest of the day off. About a half hour later some dude that he has helping him out shows up and seems surprised I was waiting. He called Eli. Eli said he was running around doing errands and that he would see me at the shop in 20 minutes. So I waited around. Eli's helper comes out and says to me that Eli was not going to be able to get to me that day. I tell helper dude, "Look man, I know Eli is trying to run this business by himself and he can be really busy with different things, but this really sucks. He just needs to call me and nail something down in stone. I blew off work to try and get here to be a convenient as I possibly can for him. He was supposed to call me. If I don't hear from him soon, I'm going to ask for a refund and go somewhere else." That was December 23rd and it is currently January 12th and I have not been able to reach Eli by phone. He has not called me. I have no idea what he is thinking. I like spending my money on local guys that are doing good. Eli is a nice guy, make no mistakes about that. The problem is he is obviously a stereo installer and not a businessman. He is precariously juggling a family and his business. Maybe I am the only person this has happened to and this is just a one off event, but he dropped the ball pretty badly. PRO: Good Work, Nice Guy CONS: Bad Reliability, Poor Schedule Management, Horrible Communication"