Starbucks

"i just ordered a grande hot pumpkin. inside. picked it up, got in the car, took one sip and it felt oddly light. i took off the lid and the cup is literally filled just over 2/3. i don’t know if this was a mistake. i was gonna turn around and go back inside but didn’t want to start me day complaining. ugh! paying $7.20 for a coffee i expect the cup to be mostly full."

"Drive through at this location is fast and friendly. Staff chat while we wait a short while for my specialty drink. Wish they had more dairy and gluten-free free food options."

"We occasionally stop by in the mornings and we usually see an employee named Brandon. He is cheerful and always brightens our day. I manage a chain of automotive repair shops and I like to recognize excellent customer service when I receive it. Brandon should be recognized for his efforts to make customers feel warm and welcome and we choose Starbucks over Black Rock next door because of him."

"My life is crazy busy and I don’t have time to get coffee at home and some times I need the extra cup in the morning. Every morning at 530/545am the drive thru lady is so nice and friendly. She’s not fake like some customer service people that awkwardly try and start conversation. She’s natural happy and in a good mood. It’s been 3 weeks and probably 10x I’ve been there. Well done, she is blonde, couldn’t guess her age but definitely not a “kid”"

"Morning crew has been horrible lately. My partner and I are having difficulty adjusting to a new early schedule, one thing that has helped us get by is our morning coffee from Starbucks. For the past week now the woman making our coffee has put NO life into our drinks. They taste like watered down versions of everything we have ordered previously. Originally we thought it may have just been a bad couple of days, but we were handling it. Today it tastes like she poured us just watery bitter coffee with no caramel or any sweetness when we ordered a caramel macchiato.Which is odd because I know starbucks gives the employees recipes on how to make the drinks. It tastes nasty, and today my partner tossed it in the trash after the first sip, and I don’t blame him. She’s also quite rude. At the window while there was no line we had asked if we could also get a water. She proceeded to lean out of the window and talk down to us like children about making sure we ordered it through the speaker next time. I wouldn’t have minded but she was being rude and there wasn’t anyone else behind us that would have made her feel in a rush. Also our water cup was sticky near the mouth making it undesirable. We were very thirsty seeing as we couldn’t drink our coffee, we just took off the lid and took a sip and it tasted faintly of mango and made my lips burn? I don’t know what she is doing but it turned a already difficult morning into a bad morning. Didn’t have time to get it re made, and didn’t want to have to speak with her again either. We just wanted a warm coffee and some water, and we have been nothing but kind and patient with her :("