Classic Pool Spa & Hearth
17300 Southeast 82nd Drive, Clackamas, OR 97015
Location & Phone number
17300 SE 82nd Dr, Clackamas, OR 97015, United States
About the Business
![Classic Pool Spa & Hearth Classic Pool Spa & Hearth](https://guideinua.b-cdn.net/images/logo_new/837/32988881/logo.webp)
Classic Pool Spa & Hearth is a general contractor, home goods store, and store located at 17300 Southeast 82nd Drive in Clackamas, Oregon, United States. They offer a wide range of products and services to turn your backyard dreams into a relaxing oasis that you will love and enjoy for many years to come. With over 41 years of experience, they can help match your lifestyle preferences with a fiberglass swimming pool, inground spa, swim spa, lap pool, or water gym.
They carry top brands such as American Whirlpool, Traeger, and Astria to ensure you are getting the highest quality hot tub, pool, grill, or fireplace for your budget. Their helpful and professional sales staff will assist you in choosing the right products for your needs, whether it be a hot tub, swimming pool, grill, or fireplace. They also offer design consultation services to help you create the backyard of your dreams.
From hydrotherapy jets in hot tubs to durable grills from Traeger and Big Green Egg, Classic Pool Spa & Hearth has everything you need to enhance your outdoor living space. They also offer efficient and quality hearth products such as gas, wood, and pellet options to match your home's unique heating needs.
Whether you are looking for a relaxing soak in a hot tub, a new grill to elevate your cooking skills, or a fireplace to add warmth and ambiance to your home, Classic Pool Spa & Hearth has you covered. Visit their showroom or contact their expert staff to learn more about their products and services.
Photos
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
12:00 PM - 5:00 PM
Reviews
"I was excited to potentially work with this company as a designer however The GM Suzanne made me feel so uncomfortable when she sat in on the interview. I really should have walked out however I had respect for the gentleman who invited me in so I tried to keep my composure."
"Great pool supply store. The staff are very friendly and helpful."
"Just wanted to give a big "Thank you!" to Riley, the service technician who recently repaired our outdoor spa tub. The heating element quit working. Riley's first visit to diagnose the problem was during the most recent "Pineapple Express." He returned a few days later (under better weather!) and we are back in business. He was professional, friendly and courteous on both visits. Thanks for helping us out, Riley!! Mike and Margaret M."
"These guys rock! I go there for all my spa needs. Last time was a jet. Ron grabbed one from stock, matched perfectly. He then ordered me 5 more and called a week later to tell me they arrived. Perfect, efficient, fair prices. Great people, thank you."
"I used this company for two years, bought thousands of dollars worth of pool chemicals, robotic pool vacuum as well as a gas fireplace. Jason who works in the showroom is fantastic as well as the pool service people. However after spending over 6k on a new pool heater and and pump only to be no showed when we had a set appointment to come trouble shoot the problems we were having, getting no response unless you practically stalk the general manager we will never use them again. In all my years of dealing with people I had never been spoken so condescendingly by management. The GM Suzanne lacks any sort of people skills or skills to retain customers. I even stated that all I wanted was an apology for being no called/no showed on after both my husband and I took the afternoon off of work and she still could not do that. I stated I would stop in and pay the rest of our bill with Jason so I could also thank him for the time he spent discussing hot tubs (as we are looking to purchase but not with them now) and her exact response was "Don't threaten me with that, if I had a dime for every threat I get of not buying a hot tub I could pay for one). A discount of $500 was given due to the fact that a return from the heater to the pool was cut and capped, so I will have to get this fixed. I do appreciate the discount, however it should not of happened. Below the GM/Owner would like to blame issues on the pool being dirty, however I had not one but two employees look at the pool and state it was not dirty. Considering the reasons we were replacing these major items is because our old equipment had died the previous year, a cleaning before installing new equipment should of been step one in the installation. I have received better customer service from the teenager who has given the wrong fast food order. If all you need is chemicals, Jason is a great help. Do NOT spend any major money here, because if you have problems good luck getting it fixed."
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