Pro TV Repair Service

"My tv works like acharm brand new they even helped me set it up and showed me how to work everything great service highly recommend wonderful experience"

"I brought in my five year old 55" Samsung6950 4K UHD Smart TV because the main board died. I was told they had the part and could fix it for a total of $185. When I finally got the tv home it would no longer connect to my internet. I was told by Pro TV that I would have to contact Samsung to fix this problem. I did and we figured out that the TV had been repaired with a part from an older model (6900) which would not connect to my internet. When I told ProTV this he offered to try to repair it again, he tried, same problem, same old part. He then said it was probably my internet provider's fault and I should contact them. Nope, I have another Samsung and it works fine...it was the old part he used. ProTV offered to get the correct part but it would cost me close to $300. If he had told me this at the beginning I wouldn't have bothered trying to get it repaired, but now he has my $185. ProTV offered to refund me $80 and remove the part but I declined. ProTV said it wasn't their fault that my TV wouldn't connect to my internet, they had fixed the "No Power" problem and that was that. Not really standing by your work. I cannot recommend this place."

"Pro Tv Repair is a MUST if you are having an issue with your TV. Located in Beaverton, they have easy parking and a welcoming staff. My tv’s screen went black and after trying everything I could to bring it back, I called Pro TV repair. It is a $35 diagnostic fee which will go towards the repair service when the diagnosis is determined. Mr. Hilario was kind to bring my tv into the shop. He wrote up a ticket and told me that I would hear back on the diagnosis later in the day. A kind lady called a few hours later and told me that the LED backlights were out and they could be replaced. My total was $175 and had my tv back all in the same day! So much better than spending hundreds of dollars for a new one when the problem was totally fixable! Less waste in the dump and support a local business!"

"This service was so great! My only half the screen was visible and it was returned to me working like it came fresh out of a box in only a few days! The customer service was great and easy to work with, very straight forward. Our screen was even cleaned and the edged os the TV nicks and paint marks were cleaned! Truly a great experience!!"

"I had a great experience with this company. I'm from Salem and there aren't a lot of options for TV repair down here. Geek Squad is pretty much it and they won't even look at a TV unless you by their 'plan' for 200 bucks up front. I purchased my Hisense 50" TV for under $400 and I didn't see Geek Squad as an option. Pro TV charges a modest fee to investigate the problem and will deduct that from the final cost. In the end, I ended up spending a total of just under 200 to have the main board replaced. This was a couple of months ago and it's still working great. Even with the drive to and from Portland, it was totally worth it. They're fast, affordable and professional. I love that it's a small family business and I would much rather my money support them than a corporate entity. Thanks, Pro TV."