Mountain Shop

"I had such an amazing experience here and recommend it over all the other mountain shops in town. The level of knowledge, care, and integrity in their service cannot be matched! I recently purchased ski boots from a different ski/board shop in town but it had been a poor experience and I wasn’t confident they found a good fit for me. I brought them here and asked for their help assessing the fit. They truly went above and beyond in doing so - Heidi was SO knowledgeable about ski boots and incredibly thorough. I was super impressed that they didn’t just try to sell me a pair of their boots and were willing to spend so much time answering my questions and looking at my boots with me even though I hadn’t bought them there. Heidi also knew a ton about skis and I plan to buy skis here in the future! This is definitely the place to go if you want great service and to make sure you get the right gear for you. Thank you Heidi and Mountain Shop!"

"Called this shop looking for uni-body binding ankle strap hardware that my son lost the last time he went boarding and took a doozy of a hit - with someone running into his board as well. The shop manager (??) indicated they did not have, but he stayed on the phone advising of locations in portland that were Bent Metal dealers! I appreciated the above and beyond care that he provided me when he could have just hung up and gone on his way!! Thank you!!!! (Tactics had the stuff, by the way, and I have a happy kiddo and a fixed ankle strap!)"

"I found The Mountain Shop on Rab's website this week. We walked in the door with the intentions of purchasing a Rab Phantom rain layer for $200. This was our first visit so we went clockwise through the store looking at inventory. There were more workers huddled at the counter than customers in the store. We made our way to the layers rack and spent ten minutes browsing the inventory. After not finding what we were looking for, we left the store. In fifteen minutes, we were not greeted, not helped, and not buying. We would rather buy online. We won't be back. Two stars for inventory. Zero stars for customer service."

"I walked in for a snow pass and was warmly welcomed. The lovely staff that helped me shop for ras gortex shoes, and Harry who is a ski legend chatting with me made me feel that these are my people. They are having a killer sale on splitboards and bindings!!!"

"I like the shop. I think they could have a better selection of ski clothing like jackets etc. but they have a nice clean store and rental shop."