World Market

"3/1/24 Customer service is hit or miss. They were having issues with their system, returns and it seemed like it was lagging as I was checking out. Most employees I’ve ever seen on the floor but they were trying to figure out the situation and assure/assist customers while it was going on. At the back of the store though there were younger employees working/standing around gossiping and speaking very loudly. They were saying some things I’m sure some people would take offense to but it didn’t bother me other than the loud chatting/gossip. Their clearance sale was exciting but other than that not much impulse by or good deals really. OLD; I personally like going for all the snacks and candy. Also the spices and just their different food products because it's from all over the world. We took a friend here today and he got a arm full as much as we did, it has everything it seems. Worth a look for sure."

"I've been here plenty of times before, and the variety of things they have is great. It's a place where I get my coffee because they have a nice variety of whole and ground coffee beans. They also have some great sake and tea. The reason for the low rating is that customer service is very unpredictable. It's usually between "alright" and "meh." But two days ago, I went with a friend, and the customer service was the worst I've ever experienced in my life (I wish I was exaggerating). Part of me was debating on whether or not I should write this review, but my experience was so bad I feel obligated to share... After we got our stuff, we walked to the cash register area and noticed a register open, so we walked to it. A younger lady that was there asked if we cut the line. We responded, "I don't think so?" because we hadn't seen a line. Then she asked which way we came from. We were still very much confused because she saw us walk to her... She started scanning a few items, and then she asked again if we cut in front of the line. We said we didn't know, still clearly confused. After she asked, I looked around and finally noticed the line (no thanks to any help from her). It was on the opposite side from where we came from, snaking around some of the shelves. I apologized and offered a couple of times to get our stuff and go to the back of the line, but she said, "No, it's fine. I already started scanning. " She then proceeded to very audibly huff at least 5 or 6 times while scanning our stuff and visibly shaking her head, all while muttering out loud, "This is why we have lines. " After we got our stuff and started to leave, I heard her mutter under her breath, something about using lines while using some curse words. Part of me wanted to stop and say something, but it was already extremely awkward, and I thought it best not to escalate the situation. I read a review that was written a couple of weeks ago talking about a lady treating the reviewer very rudely, and I wouldn't be surprised if this was the same lady. Apperently, the cashier couldn't be bothered to point us to where the line was and instead thought that embarrassing me and my friend in front of everyone was a better thing to do. I wish I got the name of the lady that rang us up, but fortunately for her, I didn't, and it wasn't on my receipt. I really hope her abhorrent customer service skills improve. If not, I don't want to know what would happen if she encounters a customer who is willing to voice their concerns out loud... Item selection - 9/10 Customer service - after this experience, 1/10"

"Huge store with a wide selection of fun and hard to find gifts. It is easy to get distracted, browsing fun items you didn't know existed. Great decorative items and rugs. I will admit the prices are a bit high. You can find similar products online for cheaper. However, it is fun to go there and find stuff you didn't know you wanted."

"We were treated very rudely and lectured by a member of staff today because we used a ladder standing around to get a cushion from the shelf. There was no member of staff there to help. When paying at the check out, the same problem with the young lady. She treated us very rudely and snappishly. She really needs to work on her customer skills or be trained accordingly by the management. With this undisciplined behavior, she is sure to scare away all customers. We regularly shop at World Market and hope that this will not happen again."

"Wide selection of fun items. Food, clothes, ornaments, treats, beverages, some really neat furniture as well. So, check out the unique kitchen utensils, fun! This was some of my score. UPDATE: STILL...a fun amazing place to find yummy treats all the time. Their sleigh hunt was a lot of fun as well. We come here about once every 2 weeks to refill our random cravings."