Panera Bread

"Items are constantly out of stock, even if you go by lunch time. Prices are high—$6.99 for a 12oz smoothie, $20 for a u-pick-2. The app is slow, the kiosks are slow, the cashiers at the checkout are slow. The store is dirty and not kept up well. The wait is always long, the fountain energy drinks are behind a counter, and you now have to ask for sipclub cups (usually a 5-10 minute wait to track someone down and ask for a cup, which they always default to a small). The rewards on the app don’t work properly and are inconsistent… not a fan."

"Twice now I have ordered online and both times it wasn’t ready. I gave them extra time. This place generally has one person at the counter. I also ordered a blueberry bagel that must have been sitting for awhile. Their prices have become expensive. I also ordered a cookie that wasn’t ready and the gal picked it from the bakery area with her bare hands as my husband watched from the car. I filled out a survey and today I got a response. “Thanks for your feedback and business. Hope to see you again”. Seriously?? I don’t think so."

"I ordered a steak and cheese and it came with a little bit light on the steak. I went up and asked about it was a normal serving and asked if I could pay for double meat? The lady was so nice. She said don't worry about it. I'll make you another sandwich. She made me a complete another sandwich and put a good amount of steak on it this time. Really appreciated that service! She didn't have to do that but it ment a lot !"

"Generally the food at Panera is a bit more predictable. Today our lunch fell in the "okay" category. The chicken in my rice bowl had a lot of fat. There wasn't much broccoli and the teriyaki flavor was off. The only coffee available when we arrived was hazelnut and it too was a let down. The ceasar salad was fine and the half sandwich was also okay. Very few sit down choices on the island so your options are limited."

"Yesterday I made an online order for my wife from this Panera Bread restaurant. She came there, picked up the order and ate inside. Everything was good until after a few hours she started feeling very bad. She felt nauseous and vomited. She was shaking and her stomach hurt. Nothing like this has happened to her before... I'm very upset about this situation… At night, instead of resting and sleeping, she was laying next to me with a garbage bag and suffered a pain in her stomach. That’s totally unacceptable!!! This restaurant clearly violates food standards and conditions! Be careful!"