Walgreens

"Horrible pharmacy, pharmacy manager and staff. Needed an antibiotic which was called in by my doctor at 7:30AM. I received an email stating that there was an issue with the insurance, so I called to be proactive and was informed that "oh, sometimes they just send that but it needs to be approved by the pharmacist." Fine no problem. Ran to mail a letter about 2 hours later (now it's 10:30AM), figured I would call and check and was told it should only be about an hour. Went home, had lunch and took a nap - since I CLEARLY needed an antibiotic for SOMETHING - and woke up to.... nothing. Called again and was spoken too quite rudely but informed that it would be ready in 10 minutes. NOW - it is 6 hours later for a Rx that was all of a sudden, magically ready in 10 minutes. When I spoke to the manager of the pharmacy AND of the store, both seemed non-plussed that I was upset and would be taking my business elsewhere. I transferred EVERYTHING out of that Walgreens as soon as I got home."

"Im from kenosha , l have been going to walgreens on durrand in racine as the pharmacist and workers have been most kindest and caring towards me and always have meds ready as promised worth it for such great people ! Thank you , l have worked in health care my entire life and we all know its not staff fault if they dont have enough help , we all know people get sick especially in these covaid days!"

"Called in a prescription, said it would be ready the next day at 10 am, fine. Go at 3pm the next day to pick it up, waited at the drive thru window for almost 10 minutes before they even acknowledged me. Then told me that the prescription wasn't ready. Left to drop my daughter off at work and went back at 345pm still have to wait another 15 minutes for a prescription that was supposed to be ready at 10am"

"By far the worst customer experience I've ever experienced. Slowest pharmacy ever. Transferring everything out immediately!"

"Worst pharmacy service ever. I dropped off my written prescriptions immediately after my surgery like instructed by my doctor. I was told 20mins. I was supposed to start my pain management right away. After waiting for 40mins and now visually bleeding in front of customers because I was supposed to change bandages every 30 to 40 mins. Still no prescription ready. Apparently they were gettin somebody elses prescription ready with a similar name and this is after i showed them my photo id. Now by this time an hour has gone by ive spoken to 4 different pharmacy employees and watched over half a dozen other customers come and go. Still no prescription. Finally after nearly and hour and half. My anesthesia has worn off im in extreme pain and literally dripping blood on the floor and all i got was one nonchalant sorry for the wait. This is unacceptable and walgreens needs to do something immediately about these terrible employess who seem to not know how to do their jobs if it took them over 40 mins to come ask me when my birthday was and took 4 employess to find my prescriptions when I brought the hard copies from the doctor. I will never give this company another cent of my money. Absolutely disgusted in the way I was treated."