Go To Services, Inc. 23040 North 11th Avenue, Phoenix, AZ 85027

"These people came to my house to fix a leak in my laundry room. They put a hole in the floor, & when they finished drying it, they threw a board over it with 2 gaping holes for the snakes, rats , scorpions, & all the other vermin in the world to enter my home. They never told me when they were coming. They'd just show up."

"Amber of the Phoenix office, scheduled a diagnostic visit. The technicians showed up a little earlier than scheduled (rather than later like other companies). They diagnosed the issue quickly and solved my water leak. Professional and experienced. Well done!"

"Currently working with this company after the condo complex I live in had major water damage. Only on day 3 with them and it has been a nightmare trying to get any information. Day 1 I signed their papers to do the work, was told they would be in my unit that day to pull up soaked carpet and check the walls for moisture. No one ever showed up, no phone call, no email, no communication of any kind. Day 2 After apologizing for not showing up on Monday, (they said they thought I went with another company even though they had SIGNED paperwork from that very morning) told me they would definitely be at my unit first thing Tuesday morning. 11am Tuesday I still had not seen or heard from anyone-finally they roll in at 11:30, I have to wonder what company believes "first thing in the morning is almost noon?! Day 3-Was told they would be here to remove wet drywall-guess what, nobody shows up, no phone call, no email, no communication of any kind. I call Jason at 3pm he says he will call me back in 15 minutes. Big surprise, no call back. I call again at 4pm and he offers no reason for the no-show today, but assures me they will have people here at 9am tomorrow. I'm not holding my breath. Hoping day 4 goes better, but at this point I could not ever recommend this company to anyone, and I will be making sure my neighbors that are considering using them for the rebuilding process hear this story. I understand if they are short of staff and getting work done may take longer, I'm fine with that. But be honest, tell me you can't make it today, tell me we need to schedule it for another time. Constantly being told lies, or simply not communicated with at all is not a very good start, apparently they are not too concerned about repeat clientele. I'll be happy to update this review should they decide to rectify this situation."

"Go To Services were FANTASTIC to work with! They were extremely professional, responsive, and most importantly DID THE JOB RIGHT. We hired them to "fix" a tenant improvement that our landlord's contractor performed that was not to code. Go To Services fixed the issues and did amazing work. Pedro was especially conscientious and a highly skilled worker. I would recommend Go To Services for any building maintenance repairs or tenant improvement needs you may have. They get the job done right, on time and for a very reasonable fee!"

"Did some drywall work. Used our garbage (and yard) to dispose of the trash. Left drywall in our side yard, front yard, all down our driveway and to the street then stopped showing up for a week. Said they would show up at certain time and didn't show up about 6 time theought project. Communication and respect for my home would be great. A 2 day project had been 2 weeks and counting. Do your research everyone. Update. Finished the project. Gave me mismatched shingles without a heads up. Not sure if this is standard but thought others might like to know. I understand the original shingles are faded but the base colors are different. This will not fade out and look better."