Swarovski
1051 Brea Mall, Brea, CA 92821
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
11:00 AM - 6:00 PM
Photos
Location & Phone number
1051 Brea Mall, Brea, CA 92821, United States
About the Business
Swarovski is a renowned jewelry store located at 1051 Brea Mall in Brea, California. Known for its exquisite crystal creations, Swarovski offers a wide range of jewelry, accessories, and decorations that sparkle and shine. With a reputation for quality craftsmanship and timeless elegance, Swarovski is a go-to destination for those looking to add a touch of glamour to their wardrobe or home. Whether you're in search of a stunning piece of jewelry or a unique gift for a loved one, Swarovski is sure to have something that catches your eye.
Reviews
"Came in 15 mins before closing to do a simple and quick exchange on a ring for a different size. I bought a 7 and asked for 6, with 7 being big to loose and 6 not even fitting I told the gentleman there's no way this is a 6, going back and forth I told him I might just have to return it because it makes no sense how 7 is big and 6 is too small. He then immediately said oh it's because the other store I bought it from accidentally put a size 8 in a size 7 box. So he gave me an actual size 7 which fit perfectly so I asked to do the exchange, he said there systems don't allow exchanges within the last 10 mins of closing. So I asked what if I wanted to purchase something right now, your system wouldn't allow that either which he replied yes we can do a purchase. He said he can put the ring on hold for tomorrow. So if I made time out of today to come during business hours just to be denied a simple exchange, they just expect me to have time to make a whole another trip to come during the same business hours and then do the exchange. So either the worker didn't want to do his job or Swarovski needs to make their exchange policy to have a whole set of hours listed before more people waste thier time just like I did today. This isn't nice at all."
"Really wish I would have gone elsewhere. Customer support was inaccurate and misleading. The packaging is the only good thing."
"I first shopped here just yesterday and when I got home I noticed the piece I had purchased had the smallest little nick in it and after calling the store they offered to hold a replacement for me. When I arrived today my replacement earrings were waiting for me and they were perfect. The manager was very kind, knowledgeable, and professional. She really made the whole experience great as did associates."
"Great customer service and professional"
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