Paws Into Grace

"Our experience with Paws Into Grace was amazing. Every interaction was caring, calm, kind and patient. Josh, who came to pick up our dog, was so dear and friendly and respectful. We had absolutely no hesitation sending our pup with him. Our entire experience was completely worth every penny."

"Paws into Grace did a wonderful job to provide me with comfort and kindness during the passing of my dear kitty, but they failed to produce our memorial items in a timely manner after the procedure. It disheartens me to write this review because of the nature of it, and because of the kindness provided by the staff I had been in contact with. More specifically, Manny and Dr. Toni had been patient and compassionate with me every step of the way leading up to and the day of the procedure. My baby was laid to rest on Christmas morning and it was the hardest thing I’ve ever had to do. Dr Toni arrived at my residence and treated every second with care and compassion. She was careful to not disturb him and made sure he was comfortable through the whole process. It was everything I could’ve hoped for in a situation like this. Mitten’s cancer had rapidly progressed and he was declining quickly. I didn’t want him to pass scared and confused after a bad day at the emergency vet, so Paws into Grace gave peace and comfort to us. However, a couple weeks after the euthanasia, when I picked up his ashes and memorial items, I was shocked to see the paw impression they had made for us. It’s very large and his paw is stretched and distorted, you would think they mixed up our items with someone who has a fairly large dog. I had made my own assumptions about what had gone wrong and after I contacted Paws into Grace, they had confirmed that his paw looked so different because his body had already gone into a state of rigor mortis and was beginning to change and decay. Luckily, I have my own DIY paw impressions we had done together a couple of years ago but I’m afraid the next family may not be as lucky. I’m unsure as to why the facility didn’t do them in a timely manner… maybe because of the holidays, so I can understand why something like this could happen. But at this point, I would have rather not received it at all. It’s extremely difficult and disheartening to think of my baby’s body in a dead and decaying state, changing and no longer looking like himself. Giving me a distorted paw print solidified that picture in my mind and has made my grieving process extremely morbid. This was not what I was expecting to open and see when I picked up his remains. A more streamlined process needs to be put in place to prevent this from happening. I used to work in a veterinary office and we would always do paw ink and clay impressions immediately after the euthanasia, before we stored passed pets away. Something like this would ensure that this doesn’t happen again to a more unlucky family."

"We used Paws Into Grace yesterday to help us let our dog Zooey pass peacefully at home with us, and from start to finish they were excellent. Dr Toni was so friendly, patient, and understanding, and walked us through every step along the way. The whole experience was obviously difficult, but we couldn't have asked for someone better to help us through it. I highly recommend their service if you're ever in need. Thank you again for all you do, it's really appreciated!"

"Thank you for helping make an extremely sad situation a little more bearable. Letting a four legged family member go is never an easy decision (even if you know it’s the right thing to do), and being able to say goodbye to our sweet old man Capone here at home in the comfort of his own bed surrounded by his Pack was a gift for us all. Dr Mark was wonderful and helped us and Capone make this painful moment go as smoothly and peacefully as could be hoped. He was so gentle with Capone and never made things feel rushed. Hoping we wont need your services for a long time, but thankful to know that you are there "

"Making the decision to put our beloved Roxy down was probably one of the most difficult things we’ve has to do. Paws into Grace came very highly recommended. Dr. Bryn was absolutely amazing, so kind, caring & compassionate, she explained the entire process to us. The aftercare just as amazing, we picked our girl up this morning & the staff was so sweet. We received a beautiful urn, clay paw print & a little glass jar with some of her fur. Thank you & your amazing staff. ❤️"