Bubbling Well Pet Memorial Park

"We just want to give a special thank you Cindy who was so incredibly kind to my family after we lost our Wally. Thank you Cindy. You gave us an important goodbye."

"There is not even a Star worthed for this business! We called to make arrangements for my Jack Russell Star and all said to be done was not done! Took a week to get Star cremated and a box big enough to fit a small dog at 9 lbs, as she lost weight in her sickeness was almost somewhat empty with her remains! What they done with the rest of her? Still it was promissed to have the container sealed and it was not, as I still could open and see a bit of her in a clear plastic. As we arrived to get her, we were received by a Women who did not seem to want to be bothered, and did not even greeted us, or ask anything just went on with an attitude in her voice & body language, as if we were tresspassing and asked us, " What do you want?!" We said we were there to pick Star, and she just close the door as she still standed at its frame, and dissapeared. After few moments came back with a small bag she handled to us, still at the door frame, as if it was a souvenier bought, and left the room. I questioned about the weight of the box by the size of my dog and I was not heard or acknowledged as she just closed the door. When we call to ask about that, took long to answer after putting us on hold, to then said not be able to process in her head what we were asking, saying that brain was too slow and asked for us to communicate slowly, when we normally spoke & asked questions. We asked for a Manager and this Women said to be the Office Manager herself, and still speaking like was retarted complained about her slow brain. After we asked if we could move on, tired of her complains about her brain, we were able to again question on the rest of the remains of our dog. She only complained and said not to understand, to them just hang up on us, as frustrated we told her very upset, " You are all going to hell!" What a shame! Charging so much money for an inresponsible, incompetent, cold, prejudice treatment and still cheated on my dog remains, as well as a paw print that looks like the same side paw done twice, as opposed to right & left! We had a paw print done by other Institution (Davis), and we can match the differences. Don't waste your time, money, or hurt yourself emotionally with such money minded business who could care less for your pain. We did have a prior Pet ashes done there few years ago; and hopefully it is my dog as it is heavy enough of his size, knowing naturally it can diminish substantially with the cremation, but that of Star's is ridiculous, and so the way they treated us! Shame on you Bubling Well! I do hope you go to Hell!"

"I highly recommend Bubbling Well. Our kitties boxes are absolutely beautiful. Each box was a little bit different, which I absolutely loved and appreciated."

"I picked up my precious Marley boy in his urn today from the vet. I called Bubbling Wells as I was not able to locate in the box the paw prints my vet advised me I would receive. Georgina took my call and was not at all friendly to speak to (and was actually quite rude and snappy). Luckily, after this call, my vet explained to me that they actually send the paw prints by mail and that I will receive them separately and soon. Now, I understand this is a place of business BUT you are dealing with people who are already emotionally distraught and broken. If you are unable to muster up any sort of compassion or kindness I feel you have no business answering the phone. Today was extremely emotional for me and having to call this place only made my day worse. I wouldn’t recommend this place… I was treated undeservingly poorly over the phone."