The Bike Shop

"Phil and Georgette at the bike shop helped fix my mistake today! I changed the tube and couldn’t get the back derailer on correctly. Aaron fixed it in a couple minutes. They are very knowledgeable on the upkeep and maintenance of your bike. I had a great visit and learned a lot."

"The shop has been a staple in the Temecula Valley for a long time. Always trustworthy and fair with me and many other friends. I have had bikes built here from the frame up, bought complete bikes (currently have 9), and buy almost all of my parts here. Staff is friendly and always there to help, even with the quirky stuff!!"

"Much as I hate to leave bad reviews, have to be honest so people know what they might expect, and to give the owners a heads up so they can address the issues with future customers. First off, everyone there was very friendly, no issues with that. Seemed like a great group. Have taken my bike there a few times, and it seems like they just do the thing I ask them to do, which on the surface seems perfectly fine. But I'm not a bike mechanic, I know how to ride them but not a lot about fixing/maintaining them (working on getting better). Someone noticing problems and giving me a heads up would be welcome. I'm happy to pay to have the additional items dealt with. Like I said, I just want to get on and ride. Let me give an example: I took the bike in to have them replace a broken chain. They replaced the chain, but when I got it home and took it for a ride the chain was slipping out of the gears. Took it back again, and was told the cartridge was worn/bad, and I needed a new one. OK, but isn't that something they should have noticed when they replaced the chain? If someone took it for a quick ride they would have experienced the slipping themselves. After taking it in for the new cartridge, I noticed the gears don't seem to shift to the top and bottom gears very well. Again, if someone rode it after changing the cartridge I have to imagine they would have discovered the same thing. I live 20 minutes away, so it's a 40 minute round trip, leaving my bike, and then another 40 minute round trip to go pick it up. I didn't want to take it back so I've just been living with it. I'm watching some YouTube videos to learn how adjust the shifting myself and it appears the derailleur hanger is bent. Seems like another thing that might have been noticed if someone knowledgeable was looking at it. It was obviously not straight once I knew to look at that (again, I'm learning more so I won't be such a novice). If I take my car to a mechanic, I'd like for him to let me know about potential problems ahead of time, maybe suggest to me that I have these other things looked at while it's in the shop. Same with my bike."

"Bought new bike from them and loved it. Service was professional and friendly, prices were fair. Shopping experience was great! Thanks Mike and Gorgetta for your assistance and patient."

"I wanted to take time out to thank Chad and everyone else at The Bike Shop on the Temecula Parkway. Chad was very patient and took his time to make sure I got the right bike and accessories. Everyone at this shop including the owner is so kind and helpful. I love my new specialized Roubaix Road Bike!"