Zinfandel Ranch Apartments

"Lived here for about 8 months. Property is fairly clean(it’s obvious they only really take care of the front facing property as everything beyond the front gate is neglected) and employees are very responsive, however we were charged way more than anyone else in the complex (almost 1800 a month for a 1x1), were denied a rent decrease because they “don’t do that”, they told us they were going to be increasing our rent 9% if we didn’t leave by 12 months, they LOST our rent one month after telling us to put it in their mailbox and put up a “pay or leave” notice on our front door, we had no access to any amenities while we lived there (pool, gym, etc) , and the gate was broken 80% of the time. Our car was broken in to a couple of weeks after moving in, and of course there are no cameras or security. The day we moved in we had no hot water for almost a full week even though we paid for it to be turned on. when we moved out they charged us for not cleaning LIGHT BULBS and a towel rack. they will nickel and dime you for everything on the way out. Cockroaches everywhere including the day we moved in and the day we moved out even after having them spray MULTIPLE times. overall the apartment is cute, and it worked for us because we were in a desperate situation, and the employees are very kind, but i wouldn’t recommend living here. I also find it VERY interesting how the company has publicly responded to every other review except this one."

"Terrible management they never do anything even if you put in a request. Loud upstairs neightbors doing nasty things dropping heavy things all the time just being really loud. Cockroaches are a huge problem. Laundry is annoying only 4 washers. Disgusting annoying neighbors. Neighbhors leaving notes on other peoples cars for the most stupid things. Never reccomending this place to anyone!! :)"

"I love the location of this apartment complex, it is close to the highway, right across the street from all of my groceries, and shopping center for my everyday needs, and because the complex is gated, it is safe enough for little kids to run around and play inside the gated area, the space is huge, I walk my dog inside the complex and never needed to worry about crossing steets or worrying about her walking on dirty sidewalks . The management staff are friendly and helpful all of the questions I had. I love the lounge area where there is the swimming pool, hot sauna, whirlpool, and gym. They just recently put a fresh coat of paint on the outside of all the apartments just before Christmas last year. They looks so nice. Good job, Zinfandel Ranch management team!"

"We love this apartment complex! We were looking for a place to live a few months before we moved out here and we were told that there was no availability when we first stopped by the leasing office. We continued to follow up for about a month and were glad that an opening came before we committed to another apartment complex. Stephanie made everything so easy and really was so helpful during the entire process. Like I said, we followed up A LOT and Stephanie was always very patient with us. There are a lot of families in the complex and we feel very safe being here. The location is great. The apartments are older but they have done a wonderful job at maintaining everything."

"Apartment is awesome, love my new floors, new appliances, closet space in both bedrooms, and most of all-its quiet!!! One small maintenance issue and they came fast. Gym is convienent and the Manager made our day with an easy move-in."