On-Site 307 Orchard City Drive, Campbell, CA 95008

"This company is completely incompetent. They were the company our new apartment complex used to verify us. They couldn't internally communicate our living situation, causing the check process to take over 1 week. They advertised 2-3 business days. They are a joke. If you are a business, please never use them, and if you use them already, find someone else."

"How do I give zero stars?? They are literally keeping me homeless. They are committing fraud by placing information on my rental record that is not mine. But hey "they are trying to help me"... Yeah right. It took me 60 seconds calling the court to find out that it was not my information. Yet, I have to wait days for them to do what they should have done to begin with.. INVESTIGATE!!"

"They do not help you. The customer service is not customer service. It’s a joke. They’re rude, unprofessional and lack compassion. I’m not sure why leasing companys use their company. I’ve never experienced anything like this. Everyone has an attitude and act as if they’re doing you a favor. If you want to rent a home and use see their name.. save yourself the stress, frustration and disappointment."

"Provides fact based information to rental companies based on your credit. Don't get mad cause you got bad credit"

"Horrible company that provides reports with egregious errors to property managers. Their customer service representatives are not helpful or kind. On-site does not care about the quality and accuracy of the product they provide. They have no interest is helping renters' correct their reports or providing quality customer service. If you pay a property management for their services, the information they provide is not worth the $35 you paid. If you see this company as a report for property management company, run away quickly."