Ventura Boat Rentals

"3-9-2024: Spreading of my step sisters ashes. This is the second time we've used Ventura Boat Rentals for spreading of ashes at sea. The Captain and assistant were very polite, thoughtful, attenative, caring and a pleasure to talk with. Very knowledgeable. Thank you for making our memorial a pleasant time. Cuddos to the Captain and his assistant."

"Upon arriving with my two sons, the person in charge displayed a poor attitude, maintaining a strict business demeanor with a lack of customer relations. After filling out the form and initialing each of the 19 rules, he remarked, "don't make me add a 20th." We requested the smallest electric boat, priced at $67 in cash. After confirming the small boat upon my inquiry about the cash discount, he ordered us to wait at the end of a short dock. While walking towards the dock's end, a woman yelled for us to stop and not proceed. When she brought the boat around, it didn't resemble the one I had requested based on the photo. I asked, "Is this the $67 boat?" and she affirmed it was. Upon our return, a different woman at the kiosk attempted to charge us for a larger boat. I insisted on the $67 boat, but she, in a rude tone, claimed I had taken out the bigger boat, therefore, I had to pay for it. I let he know what the women who gave us the boat said and her only response was, “she’s new and doesn’t know”. I requested to speak with the person I rented from and waited for him, prompting her to rudely ask for my ID back. Upon his return, he exhibited frustration. He too tried charging for the larger boat saying, “well that’s the boat you took so you have to pay for it”. I stood my ground on the issue as I budgeted this outing with the boys based on the $67 cash boat. He huffed and puffed then reluctantly instructed the women to charge me for the other boat. In a fit of annoyance, he decided to just handle the transaction himself, tossing my change at me. Whether due to incompetence or an intentional switch, the service was subpar and disappointing."

"My son had the time of his life seal hunting and trying out all the different paddle boats!"

"They were very nice, even with a long line of customers. When a boat became available well before the stated wait time, they called me to let me know. Wide variety of boats. Get there early as they don't take reservations by phone or website."

"If you go on a nice sunny weekend there will be a wait. We waited about an hour for a paddle boat but the experience was still fun. They have a cute dragon, swan and rubber ducky paddle boats and lots of other boat rental options. Prices are reasonable. It’s a fun place to visit on a nice day in a great location."