Valvoline Instant Oil Change

"I came in last week to receive a oil change. Had a coupon for 50 percent off. Goeff tried to to sale me on the most expensive saying because of mileage on my truck. I explained that I just want the conventional oil. This man comes with a red gas can and looks like pouring oil in my car. He then talked to me about fuel injection cleaning and offered me that as well and said it would be half price. Received both the oil change and fuel injection cleaning and parked my car that day. Next I drive and my car is shaking and making putting noises. I thought if I drove it it will eventually stop. It’s been almost a week and Today I go start my car and it’s hesitant and not starting. I had to lay on foot on the gas then start it to start. It finally starts my engine light comes on and making a really loud noise like no oil in my engine. I drive to gas station and put oil and it makes it a little better to drive and will now start but my engine is shaking. I call east north location and advised them in what been going with my car they tell me to bring in before 7 I get there from work five min to 7. An assistant manager starts to help but cracking jokes and immediately trying to make this fine by cracking jokes saying I should of got the more expensive oil. All I know is my truck was running fine just needed a oil change I come to your place of business not only now may I lose my truck your telling me it’s my fault for not purchasing the right oil. The manager adds more oil to my already full of oil car and tells me I have to get it to a shop. SMH! Now I feel like I should of never got the oil changed and I also feel like something was messed up or the wrong oil was placed in my truck. I will not return to this place…."

"Went to Valvoline on Saturday for an oil change, they were supposed to open up at 8:00 am, and didn't open up until 9: 15am. When they finally did open the door I asked him what was going on and he said that he didn't have enough workers. Then I asked them if I would be getting a discount for waiting for a whole hour for them to open up he said no. Terrible service will not be going back."

"Scammers, charged me $78 for supposedly the most basic oil change. Asked for basic oil he confirmed it and then put in the most expensive oil they had"

"Excellent and professional work, they run a clean and tight ship when I went on Saturday, just before noon. You can tell they love their work and they maintain professionalism throughout, I had bad experiences in different locations and this one is definitely one of the best. They did a thorough inspection on the vehicle and you could tell safety was their main priority with the way they effectively and efficiently communicated with one another."

"James and the whole crew was so nice and helpful for my oil change/whole service. I was in/out within 20 minutes, and they showed me a really nice coupon. The way they operated seemed so professional and efficient, like a ship crew. Forever a Valvoline customer!"