DoubleTree by Hilton Livermore

"Hotel just reopened under much better management. Rooms are very fresh and new but the highlight of this hotel is definitely the bar. Delicious food and the bartender Josh really takes good care of everyone. Eduardo at the front desk also provides excellent service. These guys make up for the hotel's little shortcomings as it's basically brand new. Area feels safe including the complimentary guest parking. Highly recommended."

"Room: After being checked into a room on the 2nd floor, attempted to take a shower. Noticed that the water did not drain properly and to our disgust our feet were just soaking in standing water. Called the front desk and were moved to a new room. Immediately checked the shower situation and there was no difference. Water still did not drain. Were then moved to a room on the 1st floor and the water drainage situation was remedied. Water gets like warm at best. No basic amenities provided such as a microwave, fridge or lotion. There is no trash bin located in the bathroom. Had to move the desk trash into the bathroom. No counter space in bathroom and shower doors do not close because they are off balanced. No convenient place to hang towel. Rooms are drafty and get extremely cold without turning the heater the entire stay. Walls are paper thin and you can hear what is going on in the next room. Service: The only reason I am giving three stars is because of how sympathetic, understanding and accommodating the staff we encountered attempted to be given the conditions of their hotel. However management could do with some training. It is unbecoming of a manager to send out staff to explain their reasoning for denial of a request instead of explain it themselves. There could have been a miscommunication, so addressing a paying customers in person is more respectable. Location: Not much to brag about. Livermore is overall a nice area. Have definitely stayed at better hotels and will do so going forward."

"The place is beautifuly done but whoever renovated did not have build quality in mind. I went from room 210 with the shower not draining water since it was sloped incorrectly. Thinking it may have just been that room we politely asked for another room. We switched to 211 and same issue.. Scarlett was very accommodating and found us a room with a shower that worked properly on the 1st floor. We also noticed there were no fridges or lotion in all three of the rooms inconveniencing us even more. The next morning I wanted to use my gold member benefits to receive breakfast. The host relayed my request to his manager (Eduardo Escareno) and he didn't even bother to come out and explain to me why he's denying my request."

"Stay away! This hotel is an absolute joke. The rooms don’t have fridges or microwaves, the front desk is abandoned for long stretches at a time. The gym is mostly out of order and they stiffed me on cookies. Here’s a tip Hilton…don’t open your hotel until it’s ready to be opened. You renovated this place into a 2 star motor lodge without the charm. The shower is weak and lukewarm is the hottest water you’re likely to get. The staff were nice."

"Super new, super clean! The bar and restaurant are top notch and unexpected. I've never recommended chicken strips before but these are the best! Hand breaded buttermilk. The bar has a great bourbon selection and the staff are amazing!"