The Stanford Park Hotel

"Staff friendliness is so fake. WiFi was unusabily weak and interrupted my meeting. Gym is so outdated. When I texted the number they provided about the weak WiFi it’s just ignored. I told the front desk in the morning on 3/5 about weak WiFi in my room, but it’s also just ignored, nothing improved after I was back. When I checked out on 3/7, I told the front desk that they should have my email address in their system for her to email the receipt, she was too lazy to find it and asked me to write it down and did a disdain face when she turned her face to look at the computer. Fake people. Will definitely plan my travel earlier next time and avoid this hotel."

"The hotel itself is wonderful, I'd have given it 5 stars straight away. However, for those who are sensitive to noise, this hotel sits right next to cal-train tracks, and starting at 6am in the morning, you will start hearing frequent train horns as they approach the Palo Alto station."

"An exceptionally warm hotel stuck so we'll in time with the modern ties coexisting so perfectly with the fireplaces in the rooms and in the lobby. Staff are warm and helpful at all times. But mostly it is the vibrant buzz of the place that I like the most. Conveniently located near the Uni"

"This is one the most elegant, classy and timeless hotels I have stayed in. I enjoyed every minute. The service was fantastic, so well maintained and lots of surprises (including being greeted by Ben Franklin) throughout the property. I will definitely be back! I had dinner and breakfast at the restaurant - Menlo tavern - which was also fabulous. It was also very convenient to Stanford. Thank you! ."

"Few places truly capture my heart like the Stanford Park Hotel has. My husband and I had the privilege of visiting for the first time on our anniversary, and we cannot wait to come back. I called ahead of our stay and spoke with Nicole at the front desk. She was incredibly sweet and personable, as was all the staff, but little did we know that she made a special request on our behalf, and when my husband and I arrived there were chocolate covered strawberries in our room with the sweetest note from the hotel manager! In addition, after dinner the staff accommodated our request to turn on the fire pits although it was out of season, and they still had s’mores kits available for us! We were pleasantly surprised by everything but especially the high quality of customer care we received from the staff. Not to mention this hotel is gorgeous and well maintained, our room was absolutely lovely. I hope that if you’re reading this you would book your stay here, and find out for yourself why we love this hotel."