Residence Inn by Marriott Palo Alto Menlo Park

"Beware that Building A at this Residence Inn is right on top of the Caltrain tracks. The trains are very noisy and pass frequently deep into the night, and the hotel's walls and glass doors aren't soundproof. Worse, the hotel is next to a train crossing, so the trains blare their horns as they pass the hotel. I had a very restless night in my room facing the tracks. The hotel otherwise is very pleasant, with a great breakfast buffet. But I strongly recommend avoiding rooms in Building A."

"Give Elizabeth at the front desk a promotion! After a stressful day of travelling for work she was warm, welcoming and efficient. Room was nice, clean and comfy."

"We thoroughly enjoyed our stay. It is a well managed hotel with super friendly service. I am on east coast time so I get down to the breakfast area really early every morning, and each day saw the kitchen staff work diligently to get everything ready before 6am. They have my appreciation."

"With the train noise just next to the hotel I’m doubting those 5 star reviews are fake ones. It’s impossible to sleep. If you are in building A, every time the train passes by the noise is very loud. Also the building was shaking like an earthquake when the train passed at night at times like 00:30am and even 1:30am! I went to Liuvia at the reception and she basically was like oh we can move you to building B but it’ll be pretty much the same. Worst hotel stay ever. Impossible to sleep!"

"We have stayed here 5+ times - it's our go-to in the area and as someone with MAJOR hotel germophobia, it's consistently one of the cleanest hotels I've ever stayed in, with spacious rooms, great hotel gym, nice staff, and a solid complimentary breakfast every morning. My only complaint is the noise (it's literally 20 feet from the train tracks which are frequented by Caltrain at all hours of the day so I do not recommend the hotel for very light sleepers, but every room comes with a noise machine and I've had no trouble sleeping."