Cut-yardage

"I had a very old chair reupholstered at Cut Yardage. They helped me pick the fabric and the chair turned out great. I'm really happy with the quality of their work."

"My husband and I chose Cut Yardage to reupholster 4 of our dining chairs. We went to them in December and they said they couldn't start on the chairs until the end of January. It was two weeks after when they called to pick up the chairs. I asked the lady on the phone when will we have them back and she said it will be another two or three weeks, or more. I got upset and asked to speak to the manager. Vanessa got on the phone and said they could have it done by the end of the week, so I was pleased. It had been a little over a week when we received a call the chairs were done and they would deliver. My husband went to their business to pay the remaining balance as they said we had to pay before they delivered the chairs. He took home two of the chairs while he was there. The ribbon on the chairs were loose at the top and their were gouges in the chair at the top. We could also see the staples in the chair which was tacky. My husband called to see what they could do about this situation. Vanessa asked if he could send her pictures of the damages and the loose robbon. She called back and said they would pick up the chairs and fix the ribbon issue. My husband asked for a discount for the damages. She mentioned no apologies, but that they were probably already there, which they were not as I have photos before the chairs were in their possession and we recently bought the dining set brand new. I looked on the positive side and texted her and said I was impressed with the turn around time and appreciate she got it done within the time frame I requested, and that I was willing to give her $100 for completing them in a shorter time, which she refused. She asked us to send back the two chairs to repair the ribbon. Now, I realized why she wanted us to send the chairs back as they were even more damages to the wood on the two chairs we sent back for the ribbon repair and damages to the other two they delivered."

"Every interaction with Cut Yardage — from the quick response to my initial inquiry, to in-home consultation and fabric selection, to the quality of the craftsmanship, to pickup and delivery, to communication throughout the process — was exceptional. My six +20-year-old Ethan Allen dining chairs look and feel like brand new. I couldn't be happier with the outcome."

"WOW!! I just had my 4 chairs delivered today reupholstered by Cut-Yardage. I am so pleased with the quality and beautiful job WELL DONE. Their pick up and drop off service is truly a convenient way to deliver an excellent customer service experience."

"Cut-Yardage has an excellent selection of fabrics. The staff is helpful, friendly and knowlegeable. What has impressed me most, however, are two things: the timeliness of the work (We received them a month before the estimated completion date.) and the impeccable workmanship."