The Home Depot

"I went in the store after getting my doors at home measured to be replaced. My garage door is solid wood and It has warped over the years with the temperature changes. I went in on a Saturday and the lady that was helping me wasn’t in that day. But thankfully Josha was very knowledgeable and patient with me because I couldn’t decide between three options for my garage- to- house door. Josha made sure I was happy with my selection! I am very happy I went in when I did because I feel like I got the best customer service with Josha! Thanks you!"

"This is the weirdest Home Depot I’ve ever been to. Bought a microwave, added the protection plan. Every other HD I’ve been to, it automatically asks you at point of sale if you want an e-receipt. This one apparently can’t do that. So I go to the customer service desk to see if they can generate one (I hate keeping track of paper and always end up losing it). For the same exact box, rung at customer service, the protection plan is 4 times the price. When I object to this, they get an appliance person on the line, who asks questions but figures out nothing, and 30 minutes later, angry, I walk over to the regular checkout, where of course the protection plan is $12 as it was originally. Never had this problem with HD systems clearly not talking to each other, and not having the functionality they do in Colorado and Wisconsin."

"Richards vibe is everything!!! So kind and solid every time. So this time the kiddo and I did the Saturday kids workshop. Richard led us to where it was being held inside! Muchoooo appreciated. Came and interacted and was kind. The boostie dude at the self check out was lazy, given the lens less black frames he was wearing, I should have known, lol. I asked where I could pick up a tool kit. Very booties he responds down the isle….. it’s a fool’s errand. As I leave I ask if I must have missed them??? Then fake lense responses, “oh, yeah if you want that you have to build it yourself. “ People are funny. But it’s all good, most everyone else is hella professional and kind."

"Absolutely the worst customer service i've ever seen in my life. From the employees to the manager, they were all not helpful at all. I called in the store later was placed on hold for about 20 minutes. Let's just say I'll probably go to Lowe's from now on."

"The stores close to me in and the online order placing are terrible. Nothing was available for pickup until next week. This morning they cancelled my order. Saying items are not available. Now I received text messages that my order was shipped and that it was delivered. I chose pick up because I didn’t want to pay an extra $12. My order confirmation shows pickup not delivery this is very bad I would never recommend online ordering from Sacramento Home Depot Sacramento"