Dr. Martens Los Cerritos 252 Los Cerritos Center, Cerritos, CA 90703

"The store was busy but Chris was able to help us find exactly what we were looking for! Not only did he find the perfect fit, but also gave tips on how to break in the new pair, which is always a pain (literally). Attentive, kind, knowledgeable, and efficient, I would def come back in a heartbeat. You can tell this team loves Docs as much as the customers do (:"

"The workers are busy talking to each other. They didn’t even bother asking if we needed help. Update: I came back on the 28th and felt discriminated. We didn’t get a welcome when I came in with my group. Instead, the worker just looked at us and he welcomed the other people who just walked in behind us."

"Small store but employees are so sweet. The manager here is so helpful, honestly he is the best in terms of customer service and the small talk. Very knowledgeable on the products he has all the prices memorized. Useful advice especially when wearing docs on a rainy day, there is a way to waterproof them."

"Walked in there & everyone already seemed friendly. Crystal approached me to ask if I needed any help & completely walked me through the process & was suuuuper sweet & helpful! Not only did she help me pick out an awesome new pair of docs but gave me so many tips & tricks to help me take care of them in the long run & break them in! A+ customer service & will definitely come back again :)"

"I came in here to return the jorge mules in ocelot and they were like "nah don't return them, they're fire" (they also don't take online returns, I didn't know) and JJ was so helpful all around. Another employee offered to box them back up for me and get me a Dr. Martens bag which was nice for like no reason. The store was packed with people, we had a freakin double stroller (and three kids) and I feel like I was given the best customer service ive had in like ten years. Moral of the story is that my shoes are so sick, Im really glad I came in here!"