Oxnard Mazda

"Edit: notice how Oxnard Mazda ignores the negative reviews? Sales team were excellent when I first bought the car but unfortunately it's been downhill since then with the service department. Came in to get a squeaky steering wheel issue resolved and this was fixed, but in the process, they messed up something else (which was NOT present before this fixed) and refuse to take accountability to fix it. I contacted their service department in April/May, waited ages for a response, only to never hear from them again since apparently the service manager Chris had left the company. I reached out to Jonathan on two occasions via email (Sept and November) with no response. I called again in early November and was promised a response on what Oxnard Mazda could do moving forward, but have received absolutely nothing, despite a follow-up call and email. Extremely terrible service department, shoddy communication skills and frankly a terrible experience dealing with Oxnard Mazda. This was also after they forgot to give me my 2nd keys after first buying the car, which led me to go to Culver City Mazda to get a new key fob. Only that CC Mazda charged me $400, and Oxnard took months to reimburse me. Slow and shifty dealership - I got lured in by the glowing reviews but do not fall for the same trap. Will not be servicing my car here again."

"I live in Santa Maria and couldn't get the deal I wanted at our local dealership so I got in contact with John at Oxnard Mazda. He was great did everything over the phone and through email. He was able to get me the Mazda CX5 Turbo premium with everything I wanted at the price I was comfortable with. He even drove it up to me the next day. I would definitely recommend John Kolb if you need a hard working salesman."

"Just leased a CX-90 from Tim Green at Oxnard Mazda and couldn’t be happier with the car, and the customer service. They didn’t haggle over the price, and gave us exactly what we were looking for at the price we wanted. Highly recommend this dealer, and Tim Green as a kind and courteous sales person with great customer service"

"My daughter and I visited Mazda of Oxnard for a quick windshield wiper repair and thanks to the amazing Cesar she purchased her new Mazda 3. Cesar and the entire staff made her first purchase smooth and easy. If you’re shopping for a car please make sure to contact Cesar"

"Oxnard Mazda is great. The staff are very friendly and helpful. No pushy salesmen. Staff were genuinely interested on making sure our needs as a family that needs a bigger vehicle were met. Edwin even let us put our car seat in the new vehicle to see if there is adequate space for the front passenger. I highly recommend Oxnard Mazda."