Engine Works Inc

"I take both my cars here. They are fast and historically have finished with the cars at the time that they said they'd finish if not earlier. Also a bunch of great guys there too!"

"This shop is not endorsed by the Better Business Bureau. Labor charges are $198/hour (more than Tesla's!) and diagnostics and repairs are SLOW. Communication is poor: set an appointment days ahead, drop off at 8, don't expect to hear before closing. It took DAYS to determine that my flooded vehicle was caused by a leaky moon roof, which seems pretty obvious, and DAYS to diagnose and replace an O2 sensor for sluggish performance. Over $2k for each. You are better off getting repairs from the dealership for your particular vehicle. Definitely a male-oriented "good old boy" shop where female customers don't get the same attention as male. More than once I have had to sit and wait to be served, while the desk staff socialized at length about nonrepair matters with male clients or took other calls. My husband used this shop for ages, but I'm done. Very disappointed."

"I have been using Engine Works for many years. The best auto repair service I have ever used. They do the warranty work on my lexus suv. No trip to the dealer - Yay! The owner, Eric, is The Expert on Diagnostics and Repairs!! Vince, the service manager, is excellent at scheduling, paper work, communication, etc. Most recently, early june 2023, someone drilled a hole in my gas tank and stole the gas. Had it towed in Wednesday. Back by friday!!"

"4.5 stars, if it would let me indicate that. Engine Works are still awesomeness even after I switched vehicles quite a few years ago. To be fair, I'd been going to the dealership then back to Big E Automotive, who may as well be Engine Works' Peninsula cousins. But when the codes thrown were too urgent to slog across a bridge, EW to the rescue. Practically walkable. My only complaint is despite having an appointment, I had to call in the next day for an update. A same-day call even to say we're still at it would have been 5 stars. That aside, everyone was friendly, explained specifically what was going on, and worked with me in deciding priority of repairs. Sooo glad EW is still an Alameda fixture with emphasis on fix."

"When my auto mechanic decided to retire I needed a new place to take my 1965 Mustang. My old mechanic recommended Engine Works. The work they have done for me is professional, high quality, and reasonably priced. The Office manager Vince, is clear and concise when explaining what is needed on your car. The mechanics, Ben, Ren, and Santos are the best mechanics you can find.They stand by their work. I highly recommend this shop for all your auto maintenance and repair needs."