Big Discount Tire Pros

"Seriously impressed with every aspect of my experience. Incredible service."

"Questionable business practices. They offered to check my alignment for free if I got the 1yr alignment warranty $129. if I didn’t need the alignment they would take it off my bill. I asked them to call me after checking and tell me how much it was off by so I could make an informed decision on whether it was worth doing it. Never called, just did it and charged me."

"Had an unplanned tire loss while driving in Oakland in the rain on Monday night and called BDTP first thing Tuesday morning and Mike took great care of me and had me set up so when I got there 30 minutes later my car was being serviced ASAP. He was helpful in helping me choose a new tire that would be compatible to my Michelin tires. I was in and out in 1 hour and 10 minutes at a fair price. I drove my car to the City with heavy rain and was very happy to feel safe with my new all season tire. Highly recommend this company that has 5 star service. I have gone there many times to put air in my tires too as it is better than a gas station and always friendly."

"I’m very pleased with this place. I was welcome and treated as a royal customer. Ron assisted me and went through all the work they did on my 2017 Audi A4. I will be coming back for all my auto needs in the future. FYI- I created a free membership account on their website and was offered 4 separate discounts - between $15 and $25- 1 for each time I come in. I got an alignment today and got $25 off."

"If you work during business hours, RUN!! Just find someplace else. Here is the kind of disrespect you can expect as a new customer. You can't pay over the phone and pick up later. They don't tell you that when you drop off the car! And if you can't pay and pick up your car before FOUR in the afternoon, they tell you it will cost $100 night. That's more than parking at the Ritz-Carlton in San Francisco!! They apparently think that you should trust them with your car but they won't trust you to pay over the phone. Really? They said it will be different if I came back. Rest assured I won't. You can't disrespect your customers, inconvenience and extort them and expect them to return. And they are no bargain either. They clipped me for $185 just to diagnose the problem And it wasn't applied to the repair! This may be the new standard? I have NEVER heard of it before. I have ALWAYS paid by phone and picked up after hours. I have NEVER been threatened with a $10O/night storage fee. I have owned cars for over 45 years. If this seems "normal" to you, I'll quote an old song "you better shop around". Is the car fixed? Yes. That is what I paid for. I could have done without the abuse. Apparently they used to be Big O Tires, which explains a lot actually. Big O has had to pay out several class action lawsuits over the years for fraud and scams (Google Big O Tires Fraud)."