Team Mazda Service Center

"Dominic and Caleb in Team Mazda's Service department are an excellent team. They are both very good at their jobs and work well together never losing track of their customers and communicating, (that we have ever seen in our 4 visits.) Gary Wilson was helpful both "on the lot" and as Service leader. Thank you for being our Mazda's support team."

"Damien has been helping me with all of my service needs. He is very knowledgeable, trustworthy, fair, and clear about what needs to get done with every visit. I appreciate his honesty and recommendations. I will definitely continue to bring my car back to Team Mazda because I trust and love working with Damien."

"I had a huge issue with my car where I needed to tow my vehicle to the dealership a day before my actual appointment, they were accommodating and let me. Overall response from the service manager was good. Updates and clarification for services was good. I'm grateful a loaner vehicle was given to me while my car was out of commission. Only issue is that when I returned to get my vehicle, the vehicle battery was dead and I was left stranded on the driveway of the dealership with a dead car due to the battery being dead. I had to run back inside to get it replaced because I couldn't leave regardless. Biggest issue with this is that it was indicated in my inspection test my battery did not pass something yet it wasn't communicated that it should be replaced. I had to drive away not even 100 feet away from the service center and find out my car died as I tried to drive home. I then had to wait another 30-40mins to get it replaced and additional payment on top of the initial repair, which it should've been fixed because of the test results and I shouldn't have been sent home with a dying/dead battery. Other than that, I recommend making sure to double check the full inspections and making sure not to miss major issues so this doesn't happen to another customer. Everyone was friendly and helpful but that was a huge surprise to my to have a dead car in my hands when I thought it was done."

"Mazda Vallejo’s customer service is excellent! I like that they send a video summary of the work that was done. They also send you a link to pay before you pick up the car for convenience. I really like these smart added features to streamline the process. Thank you for a great service overall."

"The Mazda service team was great! They were friendly and provided great service as well as a complimentary car wash. I have taken my car here the last two years and have had nothing but great experiences. Damien and Dominic are awesome advisors as well."