L&L Hawaiian Barbecue

"Very bad customer service and the Asian lady manager was very rude after messing up my order with rice I ask for fries .. I don’t recommend anybody to go eat here"

"What happened to this place? I have been going here since 2002 the quality and quantity have changed drastically. They used to have a large styrofoam container for a regular order like 10” now it shrank to 8”, before their cabbage was overflowing from the box, now you have to dig in to the bottom of the box to find a very small portion. The rice, wow the rice, from a big 6# scoop to 4# scoop. The serving of Macaroni salad also decreased. This is after they raised the price of all of their items after CoVid and it steadily kept increasing while the portion of the sides and to go box are decreasing. However, two items remained unchanged: the portion of the protein and the taste of the food is still awesome. I am mildly disappointed."

"The food here is amazing, the Katsu always has the right crisp. However I have an issue with the bathrooms. The bathroom is really dirty, the water in the toilet was brown and filled to the top. It’s as if the workers don’t care at all about the bathroom here. It made me lose my appetite a little, but that’s my only concern. I also dislike how service can be slow sometimes but it’s not a major problem."

"Kalua pork dish is mostly cabbage, but flavor is good. If you want dinner from here, order ahead. The staff is so busy filling phone / internet orders, the wait is ridiculous if you walk in. We've been here 4 times for spur of the moment dinner, and waited at least 30 minutes each time."

"Per owner request, I will elaborate. On the first picture last year I took a picture of the food and receipt stated (well done). As you can see the chicken on the first picture was not well done. The second and the third picture was the food I ordered last night. On the phone I told my wife to say crispy and not well done so that hopefully the chicken willl be well done. Before I got the food from the employee I said crispy right? I didn’t get an answer. I stepped back and opened the container and as you can see, the food was not well done or crispy. Before leaving the restaurant, I looked over the counter and told the employee that the food was not crispy. If you want good L and L, go to the one at Greenhaven Florin road. The drive is far but the food taste better and the employees know difference between regular, well done and crispy."