Gap

"Trash. During the holidays they didn't have a sweater in store so they said they'd ship it to me only they used an off brand shipping service that never tried to deliver it. The shipper claimed they couldn't deliver, but there was no explanation as to why so I just got refunded."

"I actually worked for The Gap from 1974 tell about 1977 originally in San Diego but then was transferred to this store and del amo fashion square a lot of good memories of my co-workers and the people I met back in those days a lot of changed since then I'm sure the store has to God bless you all and have a good day"

"Yikes, can your managers or someone else teach the younger Asian cashier that was working today around 2PM some customer service skills? My husband and I were having issues with Apple pay because of FaceID and my mask, so we told her we'd let her help the person behind us and be right back and she screamed at us (I don't mean just raising her voice, she screamed alarmingly loud enough to make everyone in the store jump) just because she didn't hear the name to hold the order under. Extremely rude and the entire time acting like we were bothering her."

"Visited Gap yesterday, the young lady at the Cashier was pleasant but busy. Another lady Vivian came and assisted me, I honestly was so glad she did as I had been waiting awhile for the lady who was at the Cashier to be free. Great customer service, very helpful ensured I got what I wanted plus they had sale, got some discounts as I had gotten a gift card. So thumbs ☝ Vivian, you were great."

"This particular location in the Del Amo Fashion Mall located in Torrance is well staffed with crew members that have worked with the company for many years. They very helpful extremely well-mannered and I can definitely tell they like their jobs. The store is kept clean and well-organized. If they don't have your size they will order it online and have it shipped to your home or the store at no extra cost. The employees themselves get five stars from me."