Lucky Brand

"I received the rudest "service" from this store today. When I stated what i was looking for in a pair of jeans, instead of helping me, the associate quickly rattled off available styles. After a number of painful exchanges, she finally brings me a pair of jeans and lifts up the tag suggesting that i "take a picture next time" (so i know what i want). Incredulous, I just smile and walk out."

"My review is an average of 2 back to back visits to the Del Amo store. I would give 5 stars for Wednesday and 0 stars for Thursday. Yesterday, Wednesday 7/26, I popped in to take a look at your jean selection. To my surprise, I didn't realize there was a store in Del Amo, the store at The Point in El Segundo had closed. Yesterday the store was bustling inside and your manager was pleasantly interactive and informative. Today, Thursday 7/27, I made time to come back to try on a few jeans with the intent to purchase 2 pairs. Upon entry into the store, there were 2 sales women behind the register looking at their phones. This was about 3 p.m. I found and pulled my sizes from the wall, tried them on, came out of the dressing room to exchange sizes and went to the register to pay. The 2 sales women were still behind the registers on their phones. No one asked to help me find sizes or if I needed anything while I was in the dressing room. Other than cashing me out, it was 100% self help service. I thought those who would care would like to know."

"Their Jean's will always score 5 stars IMO but on my visit the sales associate was very kind and accommodating. I dont remember her name sorry. I got 2 pair on sale and wearing one of those pair as I write this."

"This store does not honor Lucky Brand corporate promotions. I received notice of a company wide sale by email. Fine print specifically said retail stores are participating. But they would not honor it. Too bad. I love lucky brand jeans but this store will not be getting my business anymore!"

"I found the staff very friendly, helpful and professional. It was great they had a large selection of belts which the flagship store did not have. Clean and neat inventory. Thank u!"