Dollar Tree

"There are only 2 Dollar Tree stores that I shop at in Santa Maria and they are as different as night and day. THIS review is for the location in the Spencer’s Center on South Broadway. First off, the staff are rude and unwilling to answer questions. I made a purchase of items at a cost of $5.00 and change and knowing that there is still a coin shortage, told the clerk that I didn’t need the coins back. I was told by the clerk that they don’t do that (even though the Orcutt store does) and she further explained in a very condescending manner that SHE has worked there for 7 years and has never even had that asked of her. REALLY???? At any rate I made my purchase only to find out that I didn’t need the items anyway and the very next day brought the same exact items back, informed a manager that I had a return to make and was told that the clerk (who had a line of 7 customers already) could do my return. (Notice that I said “return” and not “exchange”). After 5 minutes of waiting for my turn, this same manager opened up a register and offered to assist the next guest which was me. I brought the unopened items up to the counter with my receipt and asked for a refund. This one told me they only do exchanges and not refunds. I asked her to show me where in the store it says that and she simply said “it’s store policy.” REALLY??? So moral of my story is to NEVER EVER shop at Dollar Tree on S Broadway unless you are the type of person who likes to be treated like crap. By the way, the Orcutt store is cleaner, has a better selection, they DO have a way to keep the coin that you don’t want and they DO allow returns. I only went to this other store as a means of necessity."

"I sure do like this place! It's always clean stocked well, the workers are courteous. I went in looking for batteries pumice stone and a sink stopper all of which I had plenty to choose from. Speaking of courteous, Angel is an awesome asset to this place with his genuine care and professionalism to all those around."

"Very obvious the only people willing to actually work are the new people. While the cashier was filling balloons for me, 8 people were in line behind me. The manager was at the next register playing with one of the register toys. When one of the people in line ask the manager if he could help them he was annoyed, irritated, and put out and he didn't even try to hide it. I went there the day after that and again they were very busy, longline, one cashier. I asked the cashier if you could call for a second cashier, he did, however no one came up, even though there were two girls in the back talking to each other. Unbelievable"

"Horrible management and the staff is unfriendly and ghetto! Ever since the GM, Richard left the store has gone down hill!! The store is never stocked and the store looks like a tornado hit it meanwhile the staff is all on there phones even while checking people out. You tell the managers even the store manager and they don't care. My family and I will be shopping from the Dollar tree in Orcutt for now on. Alot of people we know are having the same issues there. Time for the district manager to get involved!"