Chili's Grill & Bar

"Standard service, towards good, food was okay, but I was shocked about the kitchen condition. We went to bring our daughter back to college and decided to eat dinner around 8 pm. There was food debris everywhere, pieces of paper, and some other items on the floor. It won't prevent me from visiting again, as I understand they must have been really busy prior to our arrival and probably experiencing labor shortage, like many businesses in the food and the beverage industry. Hope they make a better job with cleanliness for our next visit, as we like the food there"

"Always a staple in that the food is constantly well prepped and served with a smile. Customer service was great as well. Tvs all o er showcasing sporting events. Has a solid trendy feel."

"We had not been to a Chili's in over 10 years and our most recent experience was similar to the past. The food was good+ and the ambience was what we expected. Our server was very young and very eager to help us. She must have come by our table at least 10 times to ask us "how are you doing?". That's not a bad thing considering the service at other establishments can be non-existent. My only knock on the evening has nothing to do with the serving staff. It's the crazy menu. It is full of dozens of pictures and tons of words making it very confusing to find what you want to eat. The prices for items are in very small font and you have to really try to find them. The alcoholic beverages do not have prices shown and when we enquired how much a glass of wine was, our server did not know at first and then said "you know, something around $6.99, maybe $7.99 for the large size". We knew this could not be right and ordered the large size since that is what we wanted. As expected, and to our amusement, the wine was closer to $12.99 for the large pour, which was completely reasonable and we took no issue. However, the manager should better prep the wait staff on the prices. It baffles me why corporate approved such a very poorly designed menu in which items do not have prices shown. Overall, a good meal. Giving it 4 stars because of the wait staff who seemed to be trying hard and were friendly."

"The chicken and shrimp fajitas were ok, but the place is kind of a dump. The bar area has benches that are beyond torn up, the electronic checkout machine on the table was so dirty I didn't want to even touch it, and the plexiglass between the restaurant and the bar was filthy. My corn tortillas were stale and dry and just fell apart when you picked them up. But good margaritas and great chips and salsa, although now they charge you for the chips."

"Located inside of a shopping plaza with a large variety of shops and food choices. The service was great and the food was on point. We were checked on several times by our waitress for drink refills and anything else requested. The hostess could use a little training. She never made eye contact, never greeted us, and never gave us a children's menu for my daughter. I had to ask for one and we couldn't hear anything she said. Not a great first impression."