Rent-A-Center

"today was very disappointing with Rent-A-Center the manager Michelle was not very helpful in trying to resolve an issue that I had with one of the employees not wanting to get back to me with the product that I was trying to purchase. It’s sad I’ve been a customer there since 2009 ! It’s very upsetting to have a relationship with the store and watch it go downhill. I still would like to do business. Them but I may have to take mine somewhere else all these years of thousands of dollar spent there."

"So far I have no complaints . Everyone I have dealt with has been very nice and helpful. Your Lodi CA store is great. Your employees are the nicest and the best at what they do."

"Everything that was supposed to be delivered came in pieces the bed don’t even have a frame just a mattress an headboard. Every time I spoke with somebody for the past two months regarding a pick up, nobody was able to help me or schedule a pick up. When I asked to speak with the manager Adilia, and the district manager Francisco I was denied any help. I had nobody to reach out to. As they refused to give their numbers or email. They continued to take money out of my account even though I scheduled a pick up for two months. Don’t rent from them. They’re stuff don’t come in one piece a they will intentionally destroy your credit."

"Do not rent from here. The staff has no clue what they are doing.. I basically had to help them do their job just to get signed up for our appliances in the first place. Then when delivery day came, we waited all day for an email for the contract to sign and never received it even after fixing the email they had and confirming it. The manager is absolutely no help at all and has no care for you or your business. She refused to have our appliances delivered because it was close to closing time even though it was still during our appointment time for our delivery and we wouldnt be available again for a week due to work and their business hours... now we have to go a week without our appliances again and she wasnt willing to do anything to help or make up for THEIR mistake. The only thing that was offered was to push our payment out a week.. no credit, no trying to get our order to us when promised, no nothing. Then when she didnt like to hear what we had to say she hung up on us. We are probably just going to get a refund and they will lose out on $1000 because of their poor choice in staff and managers. Save yourself the trouble and go somewhere else."

"If you like people SLAMMING at your door for half an hour for a payment, rent from this place. If you like I getting calls 7 minutes after opening and then 6 times a day, rent from this this place. If you like getting customer service that is sub-par and is basically juvenile, rent from this place. I was literally in the store for 20 minutes longer than I would've been because the employees joked with themselves. I'm all for humor in the workplace, but this was like walking into a high school study skills class. I give this a second star only because the laptop I rent from there actually works."