sweetgreen

"Do NOT eat at this location! Terrible service with portions far below the average order size. As a near daily client of the locations in San Francisco and Mountain View, was utterly shocked to see how poor the service, food and wait times were here. After having to mix the salad with a plastic fork due to a giant clump of goat cheese lobbed into the bowl - had asked for dressing and salad mixed in - found a large hair. Do yourself a favor and spend your time and money elsewhere - you deserve it."

"I’ve been a customer of this Sweetgreen since it opened. I hate to see the ridiculously small containers they are using now. I ordered a salad and a bowl. The salad came in the normal container, but their bowls now come in a skinny vessel that we literally mistook for a lid. It was so shrunken, it was comical. We literally laughed about it, shook our heads, and I decided never to go back for anything on the bowl menu."

"As always, delicious, fresh, natural food! Many vegan and vegetarian options. The architecture of this Sweetgreen is one of the cutest I have ever been and I love the quiet surroundings. There is public free parking in front of the restaurant and a juice store just around the corner (need to try it out, but it seems like the perfect lunch combination). Plenty of indoor and outdoor seating. But, as other people mentioned, did not understand the employees attitude. They are not rude, but very apathetic for a Sweetgreen where one usually finds a lot of friendly faces. But this is just a minor downside, especially when the interaction with employees is just for 1 minute as you build your bowl. I will definitely come back!"

"Ok, so. I’ve been either going to this Palo Alto location or Sunnyvale. Yesterday was our first time coming back to Palo Alto since a few months. Maybe I came here once in June, but yeah. This place is usually pretty clean, but yesterday there was one guy working the counter and maybe 10 employees behind him prepping or working on online orders. Took us a while to get service, everyone working in the back section would just stare instead saying, “hello.” Awkward. Someone walked over and came to help us and he was just throwing everything in the bowl so sloppy, didn’t really put time into it. Nor did he really ask us if we wanted to add anything else. I ordered the guacamole greens and they didn’t even have the chicken it came with so I had to settle for blackened chicken. Which was about to run out so I got all the wet chicken at the bottom which made my salad mor soup based. I said medium on my dressing and he went super heavy. So my salad was so drenched that it was like soup at the bottom. Our hot honey chicken plate was also like just thrown all together. Not measured correctly. Such a disappointment. Then the ice and water machine was broken and the ice would only come out tablespoons at a time. So I went and told one of the girls prepping the almonds and I kindly told her that the ice was barely coming coming out. She responded “oh, I guess it’s broken then.” Didn’t offer to check what’s wrong, offer to help. Probably the worst service at this location. It wasn’t like this before. I will stick to Sunnyvale ."