Williams-Sonoma
113 West Sailer Drive, San Mateo, CA 94403
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
About the Business
Williams-Sonoma is a renowned institution located at 113 West Sailer Drive in San Mateo, California, United States. It is a one-stop shop for all your home needs, offering a wide range of high-quality products including kitchenware, cookware, furniture, gourmet food items, and home goods. Whether you are looking to upgrade your kitchen, redecorate your living space, or simply stock up on groceries, Williams-Sonoma has everything you need. With a reputation for excellence and a commitment to customer satisfaction, Williams-Sonoma is a trusted destination for shoppers seeking top-notch products and exceptional service.
Reviews
"I am a long time loving and loyal customer of " Williams-Sonoma " chain stores. I have to admit that besides the wonderful and unique products you can find there it is very important to receive nice and professional help from the customer service /sales people. I would like to share my experience at the " Williams-Sonoma" store at Hilldale mall in San Mateo. This store is really awesome! There you will always receive professional customer service help and attention. I would especially like to thank the sales lady, Kristina. She helped me a few times with information in regards to the product I looked for and then with the gift wrapping arrangement I wanted to use. Great customer service, thank you very much!"
"Came in to purchase a chef knife as a gift and Paul was very helpful, knowledgeable and searched the whole store for the one I was looking for and found it ! Great help and very friendly. Though it is not clear where to go for help, nor check out, the store layout is confusing and not really any place to “stand in line”."
"Received an email to go pick up an item in store that was purchased online. Upon arriving at the store, the item was not in stock. Very frustrating to make a long drive only to leave empty handed. Only solution offered was to drive 1 hour to another store or buy a floor model that would not be eligible for returns. Very disappointing!"
"The cashier is very rude and impatient when I checked out. I didn't hear what he said clearly and was asking him again and hoping him to repeat himeself or give me more descriptions. But he just shaked his head and smugshrug, making me feel very uncomfortable."
"I'm remiss that I didn't get their names, but we received such great service at this store. The first person we worked with was eager and communicative, she was great, but when we were connected with the knife expert, our lives were made so much easier. She has been selling knives for 30 years and really is on top of her stuff. In the end she got us a great set of knives under budget. She is the reason why you should still shop and buy in store, not online. We would've bought lower quality blades at a similar price had we not spoken with her."
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