Pep Boys

"5/5 star service! Been bringing my Lexus and two other vehicles to this location for the last five years after a friend recommended I try them out. Compared to some other local mechanics I found Pep Boys Newark to be very reasonable in terms of price, honest, and they can do just about anything. Highly recommend!"

"We had a flat tire right by the shop. I called looking for a donut, which they didn't have. They called me right back and said they can replace right then. Got is out in 15 minutes with a new tire. Great staff."

"I had the worst customer experience of my life at Pep Boys. They don't care about appointments. They've repeatedly kept my car for an entire day for a simple oil change, only to inform me at 6 pm that I'll have to bring it back another day. This is apparently the company's culture because it happened to me at least three times across different locations. When I attempted to report these issues to the Pep Boys corporate office, they refused to take my complaint, they said " we don't deal with this"!! What company is this!! I've even torn up my prepaid maintenance plan, worth $500, rather than return to Pep Boys. I would rather lose that money than deal with their incompetence and lack of customer service. Avoid Pep Boys at all costs and find a more reputable auto shop. Their services are not worth the hassle.""

"Kevin was very helpful in getting me a quick and accurate quote for wheel balancing and brake inspection. They got the work done in 30 minutes and the price was very reasonable. Great place and definitely recommend. I'll be back in the future."

"Some light was flashing on my dash board and had to show to a mechanic near by, went to pep boys and was able to fix the issue within 20 mins. Just to read the warning light they charged me around 100$ which is expensive but looks like that’s the norm."