Bowen's Automotive

"I discovered Bowens about two years ago. My Mazda 5 was in desperate need of repairs. I had previously gone to another mechanic, that was unable to diagnose or fix my car. I went to Bowens on two separate occasions, one to get three motor mounts replaced. My second time was to get my suspension completely redone, along with an alignment, oil change, and rear brake change. The costs are fine. What I enjoy most is the communication between myself and Bowens. I also appreciate their flexibility in getting me in soon to get these problems taken care of."

"I regret ever taking my car into this shop. It was massively overpriced and definitely not friendly. 2 weeks later my check engine light and sensor lights for my tires came on. I took it elsewhere and the mechanic at the other shop re did all the work they had done it was better quality for a fraction of the price."

"Had service done mid December 2023 for general oil change and tire pressure sensor, as I was going on a Road trip. They upsold me some new shocks, I knew it needed to get done anyway so I said go for it. It came out to be somewhere around $1800 for the job. I went to pick it up and turns out the smashed my spare tire cover. They said they’d remedy it, its now 2/8/24 and I’m still having to play phone tag. You’d think after a $1800 job they would just reimburse me for the damage they’d done."

"I have been going to Bowen's for years, for work on my cars that is beyond what I can do myself. Recently after a parking lot sideswipe, the car needed work on the front end to correct a wheel misalignment. The body-and-paint shop doesn't do that kind of work themselves, but one shop doing business under a "big auto club name" did an estimate; it turned out that not only did they misdiagnose the problem, they gave up on the wheel alignment due to a "seized tie rod" and said more parts would be necessary. Since I was already a prior customer at Bowen's, once the dents and scrapes were fixed and the paintwork done, I went to Bowen's which found the real problem, a loose, damaged wheel hub, which could have been dangerous had it been left alone. Bowen's fixed that, and then addressed the issue that the first shop had given up on. By trying harder, Bowen's was able to make the realignment possible; the tie rod was fine and the alignment done without the added parts. I trust Travis Bowen and his staff."

"I just moved in the area. I drove cross country to get here. Well, I arrived here 04/15/23. So, on Monday 04/17/23 I called in the am to see about getting an oil change and tire rotation. Spoke with Desiree, who was able to schedule me to come in that afternoon. Very nice person. I got there and Travis was holding the fort down while Desiree. Very sincere and honest guy. I told him what I wanted done. Was able to wait for my car. Very knowledgeable and does not give you the feeling of being pushy and trying to get stuff done. He spends the time to look up the manufacturer’s maintenance recommendations on maintenance schedule. Price for an oil change and tire rotation were reasonable. The mechanic takes the car for a test ride before and after the service. I will go back again. Keep up the good work Travis & thank you!"