Walmart Auto Care Centers

"Refused an oil change because the top part of my dipstick is broken, still easy to pull out you just need pliers. Never had a problem with it at any other mechanic. Just seems lazy that they couldn’t handle it. The worker I talked to was very nice but the service manager is terrible. 0/10 dont waste your time here"

"I recently visited the Walmart Auto Care Center in Windsor to get new tires put on my vehicle, and I must say, I had a highly disappointing experience. Upon arriving, I explained my request to the service representative and was surprised when they informed me that they couldn't service my vehicle because they couldn't turn it off. It became apparent that they hadn't even attempted to start the car properly, as it was in Accessory mode. I immediately brought this to the attention of the service representative, who was conveniently about 4 feet away from the car. (This is a push to start so your foot has to be on the break... All modern cars are like this. FYI) To demonstrate that there was no issue with starting or turning off the car, I proceeded to start and shut off the vehicle using the push button multiple times (5-6). Despite this, they persisted in their refusal to mount or balance the tires, claiming they couldn't service the car. This lack of effort and unprofessionalism is truly disappointing. It's disheartening to see a service center not taking the time to properly assess the situation and, instead, turning away a customer without even attempting to address the issue. As a customer, I expect a basic level of competence and dedication to providing service, both of which were sorely lacking in this instance. If they needed me to drive the car in to the bay I would have. I hope the management at the Walmart Auto Care Center in Windsor takes notice of this review and addresses the need for better training and customer service. A simple attempt to start the car in the correct mode would have resolved the issue, and the refusal to do so reflects poorly on the overall professionalism and training of the establishment."

"Best oil change ever!! Extremely quick and efficient and only cost me about $56 to get in oil change. In comparison, Valvoline is a total scam and charged me an arm and a leg to get in oil change meeting around $130. This place is the best place to get an oil change in America. Don’t underestimate how good this place is. The mechanics got the job done so quickly and thoroughly that I came out with a smile on my face and I can’t say that amount about most franchise shops that change my oil.Will only go here for oil changes!"

"Dropped off my car for an oil change was told I was next in line. I arrived 2 hours later to find out. My car. Had not even been touched when I asked customer service. About a time frame that could not give me one. So I LEFT. DONT WASTE YOUR TIME"

"Update. 4 years ago, I swore that I would never come back to this place fo. r an oil change again. The people who worked there were. and it wasn’t uncommon for an oil change to take 4 to 6 hours. I was in the area and thought I would try it again. I went in on 1/16/2023. To my surprise, the service coordinator was pleasant and friendly. I was told about 2 hours for an oil change and got my car back in less time than that. They even send you texts of your vehicles progress. Friendly, affordable and work done in a reasonable amount of time. I can’t really ask for more than that. Whoever is hiring people in the automotive service department, please keep up the great work! Thank you!"