Les Schwab Tire Center

"I got a flat in Fort Bragg where there ARE no tire shops on the weekend. I drove 35 miles to this Les Schwab. They were very busy but Paul was sympathetic & when I told i had already made an appointment for new tires at home knew he even tried to find a used one to get me home. He had none. I decided to get a replacement set. Due to the number of people ahead of me I was worried I would be stuck there overnight. It was a long wait but he assured me that they would be able to get me back on the road that day. I left at 10 min to 5! Good service decent price"

"This place used to be the best around not sure what happened First time this year I went in with my 2007 Tacoma asked for a full break and suspension inspection. Called 20 mins before closing and was notified there was nothing wrong with the breaking or suspension system other than an and light that dealership would have to check?! Full story 2 months previously I went in and was told I needed new front struts and rear drum breaks I never replaced the struts or drum breaks in that time how are they magically ok and not need replacing? Since then I removed the sway bar and end links for bushing replacements they did NOT even notice the swaybar was completely missing off the truck??!! Last thing the TPS sensors are bad and needed replacing also. I went in with full expectation to have them replace sway bar bushings end links rear breaks struts tps sensors and anything else may have been warn. I am extremely convinced my truck was never looked at. This was only #1 Next I called requesting a quote on a set of 34/10.50 R17 tires I was laughed at and asked if I was sure that was even a size??!! At a tire shop none the less. So then I asked about a 285/70R17 I was laughed at once again and told they are back ordered and can not get them at any point ever? The stock Jeep rubicon tire size can’t be gotten?!"

"My husband went to town from the mountain on several shredded tires. A week after replacement of very pricy m/s tires we already have an issue with one and woke up to a flat. He called and was told to come right in to be taken care of. Mind you we have one vehicle, 3 kids and it’s an hour and a half drive. Upon arrival the best they can do is patch the tire and it will take an hour and a half…it’s been over FOUR hours and he is still sitting in the waiting room. This is unacceptable. And if a tire is a week old and flat I want a replacement, and with a 60,000 mile warranty it should be replaced! They told us you need to pay for a new tire for a replacement…what. Not to mention my husband asked for the bathroom and no one let him know where it was or if it was okay…for four hours. Where is the human decency here?! What horrid customer service and treatment by the manager Mitch and team."

"Got a flat while traveling and decided it was time to replace the tires. We were on our way to a wedding. Made an appointment online and called just to make sure they had our tires in stock. The person on the phone curtly told us they didn't make same day appointments. We decided to try our luck. They had the tires in stock and took our car into the shop right away. Said it would be about an hour. Fast forward two hours, and we were still waiting. They didn't apply the advertised discount for getting all four tires."

"Best customer service and nicest technicians I’ve ever encountered. Had issues with the wheels on our vintage camper on our way to go camp. They fit us in, swapped out the bent wheel with our spare, swapped the tires and didn’t charge us a penny. They also helped us understand what we needed to buy when we got home. Highly recommend this place!! Would go here regularly if I lived closer :)"