McDonald's 400 South Illinois Avenue, Oak Ridge, TN 37830

"Pulled up to pick up a doordash. All workers were outside smoking their cancer sticks or marijuana (hell yeah) decided to sigh when I told them I had a doordash. Do better McDonalds. Wendy's would never. Although the wendys on the turnpike has a crack head working there."

"Usually have a good experience at this location. Fast service. Food is what you expect."

"Ordered a filet of fish and fries thru the drive thru. The drive home is 8-10 minutes. The fries are cold and hard. The filet of fish was cooked a long time ago. It is hard and you can barely even pull a piece off of it. The cheese did not even melt because the fish was cold when the sandwich was made and the bread is stale. I rarely go to McDonald’s and now I know why. I called and the manager said come back and we will remake it. I’m sorry but that’s not convenient for me nor should any customer be expected to drive back and spend their gas money to fix McDonalds mistake. Any employee serving food like this should be ashamed. If you won’t eat it or serve it to your child or family member then don’t serve it to anyone. It may only be $8 but that’s $8 in the garbage. So disappointed."

"Usually they are pretty good. This was not one of those trips. Parts of the Big Mac bun were semi-stale and they lathered entirely too much secret sauce. I think the standard is not quite enough although, I never order extra including this time. It was dripping off the sandwich and squishing out. The French fries were cold and that just won’t do. McDs has the best fries when hot. I always eat them first so they don’t get a chance to cool off. It was a fairly busy period and the cooked fries were well stocked. Although it cuts down on the wait times it gives them a chance to cool down. The manager was probably trying to keep the wait times down at the expense of a quality experience. Sometimes it is difficult to balance the amount of backup with wait times. I have no explanation for the secret sauce. It really was way too much. Like 4 times the normal."

"As soon as I walked in the door I noticed that all of the tables were dirty and trash all over the floor and garbage cans full. My fries were not all the way cooked. They were out of ketchup in the lobby, and the crew behind the counter was very unprofessional with their conversations. One crew member greeted a male customer with “sup boss” as a greeting. There was a female employee walking around in a white undershirt with her work shirt slung over her shoulder. The drive through was busy but there was only one other family dining inside. Nobody seemed to care the condition of the restaurant or the quality of service that was being provided."