Kroger

"I've shopped this location often. It was terrible today. This location has really gone down hill. Limited supply of meats and normal everyday groceries. My cashier was rude and had zero customer service skills. Another customer came in to the service desk apparently to return an item. She was told there was no one working the service desk. She asked when they would return she was told not today. I regretted my choice of shopping here today."

"I've been a loyal customer of this Kroger location for a long time now and it's sad to see it slowly degrade in quality. There are some kind employees here that do a good job at self checkout and they deserve a raise. However, where are the carts when you need them? Why are there items/produce out of stock for days on end? The management here really needs an overhaul."

"ABSOLUTELY TERRIBLE! Went into Kroger with my newborn in hand and there were no carts. Asked an employee where all the carts were and they said because of the “hill” in the parking lot they are unable to bring the carts in so customers have to grab them themselves. So I in turn had to head back outside and find a cart return with carts in it and bring it in myself and expose my daughter to the cold even longer. During my visit I noticed many items that were knocked over on the ground in the aisles. It was a mess! Once I checked out I saw an employee just sitting on their phone. After returning home I called the number for this Kroger and got an automated system and asked to speak to a manager and it just rang with no answer. What ever happened to hard work and doing whatever you had to do to get the job done? Instead just make the customers do your job for you. Absolutely disgusted with my experience…"

"Tried order online and pickup two weeks in a row. Both orders were incorrect or item left out. And I was charged. Add to that on the first order pickup, I checked in and waited while other cars came and picked up. I asked the employee if he would check on my order. He was rude and impatient. He said I must be at the wrong store. He did not show my order. Another employee came out and I asked him. Shortly he delivered my order. Bit it was wrong and I did not even report the mistake. Second order, 10 items, surely if Kroger will hire you, you can count to 10 to confirm at least the total. But no they don't. Shorted the main item. I am ashamed to believe they could get it right the second time. Now I know why all the women I know shop at Publix."

"Tonight is the second time we’ve driven to this store only to be turned away and the door literally shut in our face at 940 pm. I am going to notify corporate of this as I just don’t feel like a store who has advertised hours should just be able to do this. Like I said, this is twice in the past month it’s happened. I never shop this store unless I’m desperate on a late night and now I know another reason why"