Chipotle Mexican Grill

"The service is always a little shaky you never really know what you’re going to get. Sometimes the food is very good and fresh and sometimes the rice is hard and the tortillas seem stale. The people who work here are generally nice although they seem a little careless with the food at times. When paying over 14$ for a bowl i expect the food to be fresh and not half a spoon of rice and the other toppings. It’s really good when they feel like working though."

"I have been coming to this Chipotle location in Smyrna for a long time and it is the first time I have had bad service at this location. It can't be that I pay 18 dollars for a plate of food where the girl just threw half a spoon into the food. plate and the other half I threw on the counter, it was a bad experience, and I hope it doesn't happen again, not so much for me, but for the other people who come from work or go out with their partners to eat and spend their money on a good place and you get a woman who treats you badly, they don't care about the client and do whatever they want. This was on February 22 at 7:30 pm Smyrna location tn the girl's name is Alexa!!! I hope she can behave better Thank you"

"Aurora is absolutely amazing. She always greets everyone with a smile and is so polite and kind. She is patient but also fast and efficient, to keep the line moving. She is a prime example of outstanding customer service and definitely deserves recognition. She is truly an asset to this company. Everyone should be like her! Hannah is absolutely amazing as well. The food is amazing and always fresh. Love it"

"It was super busy when I came here but they kept the line moving and the food was fresh! Most importantly, my order was correctly and everyone seemed decently friendly. The restaurant looked pretty clean and overall seems pretty well ran. Way better than the pitiful Antioch location. Will always drive 15 minutes just to come to this one instead."

"Alanis , very kind and efficient young Woman , while the afroamerican young lady stay hands cross, standing at the register as if she moves the world will ended up, Alanis was doing all the process from taking the bowl to put the Cover , food good and very clean place , remarkable customer experience ."