Bestway Rent To Own

"The staff especially Brittany was so helpful in getting me exactly what I wanted and at the price I could afford."

"Customer service isn’t appreciated- Brittany does not communicate with her staff and doesn’t relay messages. They are very aggressive and annoying when it comes to little payments missed or you being a little late. They’ll hound you over a $1. My washer wasn’t working several time and Brittany took forever to either get it fixed or respond to me and then gets aggravated when there’s no payment will I wonder why- funny you want payment for something that doesn’t work right. Had to have my couch replaced literally after just getting it because it fell apart- Brittany made me help her guys unload and load the couches - I should’ve never done that because I wasn’t ever given anything for it- she claims she’s always out of employees but the old man Alan doesn’t do anything but sit in the office and call people 1.1 million times a day- they make a poor young kid do it all - she sends employees to your house after hours harassing you in there own personal vehicle - had to call police because he wouldn’t leave - yelling at me through the door and scared my kids and wife - they’re beyond unprofessional and want to just collect money for junk! I have home security to show and texts messages for anyone whom would like to see- they always put this on your credit without consent and or permission which my Legal time will be working on! Thank you and I hope nobody is scammed out of money like me!"

"Been doing business there a long time and the main reason why is Brittney! She goes way far and beyond to make sure you are happy and get exactly what you ask for.i can't count how many times I wanted something specific and if she didn't have it she made sure she made a hundred phone calls to make it happen.and always did it with a smile on her face.i can't say that about anyone else at that location.i belive if she was not there I would be doing business somewhere else!keep it up Brittney and thank you for everything you do!!!!!!"

"I went to Bestway in Gallatin & had no idea how it worked & Brittney, the store manager went above & beyond for me! She made the whole process a breeze, and really wanted to make sure I was happy with everything! Also gave me a crazy good deal! Would recommend anyone to go see her for any furniture, appliances or electronics."

"I would like to just take a moment to thank the team at the Gallatin location. Scott is always a phone call or text away with any purchases I make. I told him I was looking for King size bedroom suit, and he had everything done for me the same DAY! He was able to get me a discount because of the sale they had going on, and last but not least the delivery set up for the weekend around our schedule. GREAT customer service! The entire staff is friendly. I would also like to thank Allan, for answering my questions and going through my account with me! Thank you guys for all you do!"